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Printer won't link with new router

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I was sent a new router by talktalk and now I can't link my Epson XP-245 printer to it. I turned it on and then pressed Wi-fi and then the WPS on the router. Any ideas anyone?

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  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Are there any other procedures that you could follow, in the manual for the printer?

    It'll be online somewhere, if you don't have a print copy
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 1 November 2021 at 2:36PM
    youtu.be/BjwOHUl6Yko
    If that video tells you how to factory reset the printer first, you're sorted.
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • Le_Kirk
    Le_Kirk Posts: 24,504 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Dilcia25 said:
    I was sent a new router by talktalk and now I can't link my Epson XP-245 printer to it. I turned it on and then pressed Wi-fi and then the WPS on the router. Any ideas anyone?
    Don't you have to set it up by pressing WPS on the printer first and then WPS on the router
  • Le_Kirk said:
    Dilcia25 said:
    I was sent a new router by talktalk and now I can't link my Epson XP-245 printer to it. I turned it on and then pressed Wi-fi and then the WPS on the router. Any ideas anyone?
    Don't you have to set it up by pressing WPS on the printer first and then WPS on the router
    Assuming that wps is not disabled….oh hang on its TT it will be on as will be uPnp and the backdoor. Delete the printer from Windows and the add it again perhaps 
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    I hate printers and WPS.  I would strongly suggest resetting the network settings to factory....
    1. Press the  power button to turn off your product.
    2. Press and hold the  network status button and press the  power button to turn your product back on. The network settings are restored to their factory defaults and your product turns on.
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • I have tried all theses things and none of them work. The manual is complicated to me so I googled and came up with the video as above. As noone has an answer I don't know what I will do.
  • Fwiw I had to go through the procedure of linking everything to my new router a few days ago . This included setting up my printer to wifi .

    The above steps would have worked with the setup. 
    However what you may have to do, is to take a pic of the wifi password and type in manually onto your printer settings . I have a HP Envy 5544 ( recommended by the good people of this forum) . It has a wifi wi-fi " wizard " setup . I've had to manually type in the password in the past which is a pita but it works . 

    You'll get there eventually :) ..
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