Problem with email

laserbeam

I wonder if anyone can tell me how to sort this problem out.Yesterday I was deleting all the junk emails from a old email account and as there was only junk mail on there I deleted everything.Later on I went to use my current email account but it did not ask me to sign in and there were no emails listed or deleted emails.Then when I checked I saw it was my old email acount which I had removed everything from.Is it possible when I deleted everything from the old account I elected not to have to sign in when I go to use the account.I cannot see how to come out of this account.I have just checked the old account and when I click on the you icon top R/H corner it say's not signed in so how can I get into the account if I am not signed in .Thank's for reading this.

Bradden

Not enough information to help you really..
Are you doing this on a phone or computer?
What software are you using?
Who is your email supplier? 

Thanks

laserbeam

I am doing it on my laptop my OS is windows 10 and I am using Outlook what I do not understand is how can I get into the account if as as it say's not signed in.

Ant555

are you using a browser to access your emails - (is it an @outlook.com address and you go to www.outlook.com to access messages?)

Is it possible that you may not have logged out and the web site is auto logging in to oldemail@outlook.com

Option 1 - use a different browser, you possibly have Chrome, Edge, Firefox etc - open up a different one and log in to your new email - hopefully your messages will all be seen.  If so then, all good,  go back to your original browser and make sure you 'log out/sign out'

You possibly need to clear cookies in your browser but we can cross that bridge later

laserbeam

I have just used Firefox to get outlook up and I signed in and my emails are there

laserbeam

Every thing seems fine now I have signed out of my old email account so thanks for the help