PFP to BG horror hike help

Rugbypotter

Lovely peeps, got moved over like many but have a couple of questions. I’m now on a fixed tariff until Apri, cannot speak or online chat to anyone at BG. Can I switch to a variable tariff to use the price cap as estimate is 1k per year more on this deal! Also lists payment by cash or card only and additional charges for not paying by DD but unable to set up. If when leaving PFP if the variable price cap is the best deal out there and is available surely OFGEM have acted irresponsibly switching customers to a deal that suits BG. Any help with how I can get out of this would be greatly appreciated.
Thanks

EssexHebridean

How have you ended up on a fix? If you have been transferred over as part of the deal with PFP going bust then you should either have been put onto a variable OR they could I believe have chosen to match the fix you were on previously - assuming you were on one. Realistically no supplier is matching at the moment though with the wholesale prices having rocketed as they have.

Yes there is always an extra cost for paying by a means other than DD - so it would be in your interest to try to get that side of things sorted out. 

Verdigris

The cap price is about the best you will get at the moment. Paying by DD may get you a discount with some suppliers. There are no exit fees from the cap price tariff.

spot1034

You may perhaps have misunderstood the communication sent to you which states that the tariff you have been put on is fixed until April. This is, in fact, a variable tariff but when an SOLR takes a supply over, there is an agreement that the tariff will not be changed for six months. 

QrizB

Rugbypotter said:

Lovely peeps, got moved over like many but have a couple of questions. I’m now on a fixed tariff until Apri, cannot speak or online chat to anyone at BG. Can I switch to a variable tariff to use the price cap as estimate is 1k per year more on this deal!

As others have said, you're going to have to give us details of this fixed deal you're on - ideally the name of the tariff and the rates you're being charged - plus, ideally, your estimated annual consumption.

It's possible that you've been given a projection from BG of £2300/yr, and think the £1277 "price cap" is the maximum you can be charged. That isn't the case; it's the maximum for Ofgem's average consumer. How much it will cost you, personally, will depend on how much energy you use.

[Deleted User]

Hi,

here's the BUMF from BG for PFP transfer.

Rugbypotter

Thanks guys really appreciate the replies. This is the email content, as price promise I believe that is fixed. Thoughts please.

About your tariff	Gas	Electricity
Supplier	British Gas (British Gas Trading Limited)	British Gas (British Gas Trading Limited)
Tariff name	Price Promise Apr 2022	Price Promise Apr 2022
Tariff type	Variable~	Variable~
Payment method	Cash or Cheque	Cash or Cheque
Unit rate	3.987p per kWh	20.317p per kWh
Standing charge‡	26.123p per day	23.770p per day
Tariff ends on	30th April 2022	30th April 2022
Price guaranteed until	30th April 2022	30th April 2022
Exit fees (if you cancel  this tariff before the end date)	Not applicable	Not applicable
Discounts and additional charges	Not applicable	Not applicable

[Deleted User]

Hi,

from my link above, put post code in HERE for tariff details.

Re DD, once your account is set up you can go DD.

victor2

Rugbypotter said:

Thanks guys really appreciate the replies. This is the email content, as price promise I believe that is fixed. Thoughts please.

About your tariff	Gas	Electricity
Supplier	British Gas (British Gas Trading Limited)	British Gas (British Gas Trading Limited)
Tariff name	Price Promise Apr 2022	Price Promise Apr 2022
Tariff type	Variable~	Variable~
Payment method	Cash or Cheque	Cash or Cheque
Unit rate	3.987p per kWh	20.317p per kWh
Standing charge‡	26.123p per day	23.770p per day
Tariff ends on	30th April 2022	30th April 2022
Price guaranteed until	30th April 2022	30th April 2022
Exit fees (if you cancel  this tariff before the end date)	Not applicable	Not applicable
Discounts and additional charges	Not applicable	Not applicable

It clearly says Variable in there. As has already been stated, it is subject to the OFGEM cap and shouldn't change for 6 months, so you effectively have a 6 month fix.

bagand96

As suggested above you may have mis-understood some of the communications.

You're on the "Price Promise April 2022" tariff which is the correct tariff for ex-PFP customers.  This is a variable tariff and is at the Ofgem price cap.  BG have said in some of their communications that it is fixed until April 2022 which is correct - because the the next Ofgem price cap review will come into effect in April 2022.

In terms of price differences for DD vs. cash/card this is generally correct for most tariffs which is why I think the BG website says it may cost more.  However when I looked up the tariff on British Gas Tariff Information - Energy - Gas & electricity quotes (britishgas.co.uk) - it gives the same costs for DD or cash so I don't think this will be an issue either.

The BG website did allow me to set up a DD the other day via my account so yours may do as well once it's all up and running.