Locked out of FB & FB Messenger

[Deleted User]

Don't know why, but other than muting a few contacts on Messenger, haven't done anything they might have lead to a lockout.  FB sent me verification code which I entered, but must have used a wrong digit. Then re-entered not knowing they were sending me new verifications codes, hence the lock out I think. 

Despite searching through their SETTINGS, I've not been able to get back in.  Should I give up?  Should I try to set up a new account and hope my IP address dosent identify me with being locked out?. I could manage without FB but Messenger is our lifeline as we're old and need video etc. What would you suggest please.

another_casualty

Not sure if this is of any help..
I decided to quit Facebook temporarily during the week . The reason I haven't quit it altogether is because I can still keep Messenger . 

I went onto the messenger App , and I had to enter my email address and password and all is well .  I never had to do this before .

Maybe if you uninstall messenger and reinstall it ? 

[Deleted User]

another_casualty said:

Not sure if this is of any help..
I decided to quit Facebook temporarily during the week . The reason I haven't quit it altogether is because I can still keep Messenger . 

I went onto the messenger App , and I had to enter my email address and password and all is well .  I never had to do this before .

Maybe if you uninstall messenger and reinstall it ? 

I will try it, I'm sure I've read that you have to have HAD a FB account in the past or an active one, but mine isn't active due to lock out. Bbs

another_casualty

Ah, it looks like because your account is locked that you won't be allowed back in .
If you are able to contact Facebook and ask them to send another code, that should unlock it . Hopefully they can / will do this .
Getting the messenger unlocked is the key here . I don't think you'll have success otherwise . 

[Deleted User]

another_casualty said:

Ah, it looks like because your account is locked that you won't be allowed back in .
If you are able to contact Facebook and ask them to send another code, that should unlock it . Hopefully they can / will do this .
Getting the messenger unlocked is the key here . I don't think you'll have success otherwise . 

An update, THREE HOURS later and no success. For the moment I have joined What'sapp and it seems to offer much the same as messenger. It will have to do for a while as we've family coming within the hour and dare not sit here much longer.   As for Facebook, any idea's about creating a new account and if it would work please?.

[Deleted User]

another_casualty said:

Ah, it looks like because your account is locked that you won't be allowed back in .
If you are able to contact Facebook and ask them to send another code, that should unlock it . Hopefully they can / will do this .
Getting the messenger unlocked is the key here . I don't think you'll have success otherwise . 

An update, THREE HOURS later and no success. For the moment I have joined What'sapp and it seems to offer much the same as messenger. It will have to do for a while as we've family coming within the hour and dare not sit here much longer.   As for Facebook, any idea's about creating a new account and if it would work please?.

another_casualty

I must admit I only have basic knowledge of Facebook settings tbh .
As for creating a new account on Facebook , you would have to delete your present account . When I did this , there were multiple choice questions . My theory is that if you went into preferences - cancel account  they will ask you why and you may get help that way when you tick one of the boxes . 

The other way to answer your question is to ask Google 
Good luck !

[Deleted User]

We have lift-off!.
I spent 4hrs this morning,our visiting daughter spent 4 hrs this afternoon and through luck and patience using other phones, we're now back in business.

Ideally I'd tell you the magic formula but can't because of all the options tried . I've had to promise not to fiddle anymore.

another_casualty

Glad you got it sorted .

On the rare occasions of going into Facebook preferences , everything seemed laborious .
Plus they keep changing things constantly , or so it seems . 

The amount of  friend and ad suggestions / ad preferences is what really said to me that I need to step away from the expanding multitude of " stuff" . 

In all honesty, I'd probably be in a similar position to yourself further down the line had I not acted now to just keep messenger . 

Now stick to option one , and don't fiddle anymore 😹

[Deleted User]

I won't fiddle and I will concentrate.