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2 bank accounts closed

Within 14 months I had a second bank send me notice of closure. I have no idea why. Perfect credit score, no cifas nothing. No explanation. I am getting worried sick, how can I find out what is going on. I use 500+ trading account - all legit, but could this be a source? Also someone with really bad history lives on the same address but credit agencies don't associate him with me.

Comments

  • Brie
    Brie Posts: 15,102 Ambassador
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    Have you asked the bank why?  Normally they would be able to give you some indication. 

    Some times it's because there's too much dodgy looking transactions (might be the case with 500+???). sometimes it's because there's been a number of disputes about transactions so the bank decides to let the customer go, sometimes it's because the customer is abusive in person or over the phone. 

    Or it could be that you live in the wrong place.  I know some banks are closing account where the customer has an address in the EU.

    If you provide a few more details maybe someone can help further.
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  • Within 14 months I had a second bank send me notice of closure. I have no idea why. Perfect credit score, no cifas nothing. No explanation. I am getting worried sick, how can I find out what is going on. I use 500+ trading account - all legit, but could this be a source? Also someone with really bad history lives on the same address but credit agencies don't associate him with me.
    Given that Plus500 do crypto trading it is a possibility.
  • Bradden
    Bradden Posts: 1,203 Forumite
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    Why not ask the bank? They are more likely to know than the helpful folks on here.
  • elsien
    elsien Posts: 36,338 Forumite
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    edited 21 October 2021 at 2:59PM
    Bradden said:
    Why not ask the bank? They are more likely to know than the helpful folks on here.
    Because they tend not to share the reasons, in case the activity is fraudulent. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Shakin_Steve
    Shakin_Steve Posts: 2,814 Forumite
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    elsien said:
    Bradden said:
    Why not ask the bank? They are more likely to know than the helpful folks on here.
    Because they tend not to share the reasons, in case the activity is fraudulent. 
    And the bank keeping quiet is a sure sign of that.
    I came into this world with nothing and I've got most of it left.
  • Most banks appear to take a dim view of crypto trading, best to use something like PayPal for that.
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