Buyer didn't pay postage .. What to do next 19 October 2021 at 9:36PM in Ebay, auctions, car boot sales, post & parcels 1 reply 302 views

WLM21

I sold an item a couple of days ago with an additional £3.20 to cover postage, but for some reason, the buyer only paid the purchase price.

I asked when they were collecting the item, having seen they are over 200 miles from my location.

They replied asking me to invoice separately for the postage, but I don't know how to do this. Tomorrow I'll try to contact ebay for their advice, but was wondering whether anybody here can help, as sometimes getting through to ebay is difficult.

thanks !

MovingForwards

Here's the info:
https://www.ebay.co.uk/help/selling/getting-paid/sending-invoices-buyers?id=4139