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Premier Inn Gstwick North

Son dropped me off outside Premier Inn Gatwick North in July, something he has done on manh occasions. I return in September to a parking fine for £100 for stopping outside the hotel. When  query I query it they say the policy has changed. And I should have logged the car registration. I was not asked. I used them again on 2nd October, still no one asked. When I mentioned it they produced a table to log the registration. Premier Inn are saying they cannot refund my money. Any advice on what to do next would be appreciated.








Comments

  • Trainerman
    Trainerman Posts: 1,329 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Plan A first. I assume that you are a good and regular customer of Premier Inn, so I would get in touch with someone senior..... not a front desk jockey... and get them to squash this ridiculous charge for you.
    The pen is mightier than the sword ..... and I have many pens.
  • Coupon-mad
    Coupon-mad Posts: 150,051 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 19 October 2021 at 3:49PM
    Why would someone drop off in a hotel car park to avoid the proper Airport drop-off, or weren't you using the Airport but were using the hotel?

    Which parking firm?

    Don't tell us you paid them...you mention 'refund my money' as if you paid?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • sherron6
    sherron6 Posts: 29 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I was staying at the hotel. Yes I paid it because I could not afford for it to go any higher. I also believed I would get the money back because I stayed in the hotel. It is a reasonable assumption.
  • Coupon-mad
    Coupon-mad Posts: 150,051 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    All the time this industry is unregulated, the message on this forum is: don't pay private parking charges.  It doesn't 'go up' and it wasn't a fine.

    You won't get that money back unless you sue the parking firm or Hotel, which is an option.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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