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Double Default On Report

Good morning, I was issued with a default from Barclaycard in September 2019, the debt was then sold to a debt collection agency who then issued a further default in October 2019. On my clearscore account it states 'you have 2 defaults or repossessions on our report' with these two listed. I have contacted the debt collection agency who have stated that 'they are not duplicate entries but are merely a transference of the original default' 

If that is the case should the Barclaycard default be removed and my report just show 1 default as they are the same debt? 

Thanks

Comments

  • adamp87
    adamp87 Posts: 900 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    No it’s correct. (Do they have the same dates? They should.

    If Barclays defaulted you in Sep 2019, then even though an agency added to your report in Oct 2019’- the default date should say Sep 2019

    Your account history stays for 6 years. Barclays is the original creditor.


    It’s a problem with the way Clearscore is reading your report that it’s counting 2 defaults when really it’s one, just their algorithm.


  • No they have different dates, September for Barclaycard and then October for the debt collection company
  • No they have different dates, September for Barclaycard and then October for the debt collection company
    That's fine. They will be linked so anyone checking your file will see the most recent one, not the Barclaycard one.
  • adamp87
    adamp87 Posts: 900 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    No they have different dates, September for Barclaycard and then October for the debt collection company
    That's fine. They will be linked so anyone checking your file will see the most recent one, not the Barclaycard one.
    That’s not fine if they have different dates, they are supposed to match. Otherwise on Op’s report in September one default will still be there after 6 years.

    OP I’d check another file - MSE Credit Club/Karma and see how they list the debt. Clearscore (the app anyway) isn’t very clear with default dates at all 

  • adamp87 said:
    No they have different dates, September for Barclaycard and then October for the debt collection company
    That's fine. They will be linked so anyone checking your file will see the most recent one, not the Barclaycard one.
    That’s not fine if they have different dates, they are supposed to match. Otherwise on Op’s report in September one default will still be there after 6 years.

    OP I’d check another file - MSE Credit Club/Karma and see how they list the debt. Clearscore (the app anyway) isn’t very clear with default dates at all 

    It's fine in the sense that there are not two defaults, which was the entire point of the thread.

    If the OP wants to faff around trying to get the default pushed back a few weeks then, by all means, do so but for most people, it's neither here nor there.
  • sourcrates
    sourcrates Posts: 31,792 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    The Barclaycard entry should show the original date of default, and a zero balance.

    The entry from the debt purchasing company should show the same date of default, and the outstanding balance.

    If there is only one month difference in the dates, I would not bother making a fuss about it, if the dates differed Widley, then that would be a different matter.

    There is just the one default, but it is currently being reported by the old creditor, and the new one, you may find, in time, the Barclaycard entry will disappear, that tends to happen occasionally, without any justification or reason.

    What they are doing is perfectly normal, and par for the course.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Good morning, Thought it would be easier to show what it says on my Clearscore report, this is how it is shown. As you can see it is showing as 2 defaults but related to the same debt. 




  • sourcrates
    sourcrates Posts: 31,792 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Yes, they are just stating a fact, we have told you what it means.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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