We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Providing evidence but not idetifying the driver

Hi All -  having received a NTK I am intending on submitting an appeal using this MSE letter template inserting the 'contravention did not occur' paragraph. However, I like to ask the forum if the evidence I want to submit will do more harm than good. 

Scenario - private car park >  ANPR > pay by phone > payment successfully made > typo in number plate entry by the driver via phone text msg which linked payment and car > penalty notice received via letter with camera images.  

With this in mind, I'd like to submit both banking transaction record as proof that payment was made and a screenshot of the text message entry. but lave the account number and phone number visible. I'm assuming I should mask them but would this not undermine the evidence as it needs to show a link to the driver and not be someone else's. 

thanks 




The tipping point is only reached by more people jumping up and down!

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 18 October 2021 at 3:11PM
    No, don't use that template appeal.

    Instead use the blue text template appeal easily found in the first post of the NEWBIES thread.

    Unfortunately that MSE supplied template is not appropriate. It's shortcomings have been reported to MSE but they seem unwilling to correct that template.

    @Fruitcake suggested you shouldn't use that MSE supplied template on your other thread - but that was four years ago.
  • D_P_Dance
    D_P_Dance Posts: 11,593 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This is a trifle and a judge is likely to throw the case if it goes to court, read this and complain  to your MP,

    https://en.wikipedia.org/wiki/De_minimis
    You never know how far you can go until you go too far.
  • Coupon-mad
    Coupon-mad Posts: 160,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As @KeithP rightly says, NO-ONE should be using that appallingly misadvised MSE template 'appeal'.  The advice in that article and sadly, the stuff Martin Lewis has said about private parking tickets on TV in recent years has been plain wrong.

    Really frustrating for us as the right info is right here on the forum and (contrary to what appears to be MSE's belief) we DO NOT tell people to ignore private tickets and haven't done since just after the POFA came in, nine years ago.

    Martin Lewis has the wrong end of the stick about our winning advice here.  I hope in the when they review their article for the new statutory rules in 2022 that he will realise and the article will instead point to what we do here, winning cases at appeal and in court, day in, day out.

    Attach your redacted evidence to an appeal as keeper, using the forum appeal instead.

    For a typo, you will be offered a one time £20 settlement (unless it is a very minor keying error they should have spotted, whereby the PCN should be cancelled).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • UsOrThem
    UsOrThem Posts: 28 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    Thank you all and noted ref the template. I will proceed with the version I had seen in Newbies. 
    @Coupon-mad the typo the driver had made was one letter so I hope will be considered minor and as @D_P_Dance suggests de_minimis! :-) 

    I appreciate the support and great work you guys all do. 


    The tipping point is only reached by more people jumping up and down!
  • Coupon-mad
    Coupon-mad Posts: 160,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Read the BPA CoP on keying errors to know the criteria, but ONLY if the PPC is a BPA AOS member.  Who is it?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • UsOrThem
    UsOrThem Posts: 28 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    it's civil enforcement ltd who I believe, from their NTK letter, are BPA members. 
    I've sent off my appeal now and have just seen your message. The guidance on keying errors would suggest that the one letter error should result in the cancellation. Here's hoping, I'll let you know. 
    The tipping point is only reached by more people jumping up and down!
  •  --- UPDATE ---
    Receive acknowledgement direct from Civil enforcement Ltd that the ticket has been cancelled. Thanks for your input guys.

    No further information was given beyond the cancellation. However, based on my challenge and evidence I submitted (SMS  bank payment 
    screenshot)  it would seem that they adhered BPA guidance on the typo or 'keying error'  as per here
    https://www.popla.co.uk/news/bpa-clarifies-keying-in-errors-in-revised-code-of-practice 
    The tipping point is only reached by more people jumping up and down!
  • Coupon-mad
    Coupon-mad Posts: 160,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Very good!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.