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Upcoming ESA Phone Assessment - Worried

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  • Nashota
    Nashota Posts: 11 Forumite
    10 Posts Second Anniversary Name Dropper
    Hello,

    I'm back again, I've still not had my assessment.. I'm on the 6th cancelled appointment lol.

    I'll try and explain what's going on, the assessment centre have cancelled 4, 3 of which was because they booked the assessment with men when I'd asked for a woman and one they never called me to say it was cancelled, then I cancelled one so I could get help with the ESA50.. I'll come to the 6th cancellation in a min, so when I sent the ESA50 in, it seemed to trigger something and I received a call from the assessment centre, he said they'd received my updated ESA50 and that they had requested further information from my GP and said that I could either go ahead with the assessment on the 22nd or I could cancel it and wait until they have my GP's info, so I spoke to my son and I ended up opting to wait.

    I posted on the benefit and work forum about it and one of the mods on there thought that I may have sent a good ESA50 in and that they might be wanting to do a paper base assessment but need info from my GP to clarify things stated on the ESA50. I obviously have no idea and not getting my hopes up.

    I tried to do as advised by various people with the use of the benefits and work guide which was very detailed.

    I do have a question though, if you make a mistake on the form, say for example you've ticked the wrong option, is there anyway to correct it once the form has been sent? I think I may have ticked something wrong, I need my son to go through the form for me and check it, it could just be me overthinking it as usual.

    Thanks in advance
  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    "... if you make a mistake on the form, say for example you've ticked the wrong option, is there anyway to correct it once the form has been sent? I think I may have ticked something wrong, "

      
    Mention it at the assessment ?
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
  • Nashota
    Nashota Posts: 11 Forumite
    10 Posts Second Anniversary Name Dropper
    edited 21 November 2021 at 7:35PM
    Ahh ok, thanks, wasn't sure if I needed to mention it before hand hence me asking :)
  • TELLIT01
    TELLIT01 Posts: 18,000 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    As Alice suggests, mention it at the assessment.  I would say something at the very start of the conversation, along the lines of "Can you please check what I ticked on x question.  I've a feeling I may have ticked the wrong box".  They won't then be able to claim that you only changed something once challenged.
  • I didn't realise you could do it at the assessment, I thought it would have to be done before hand, but I'll make a note to do this when I have the assessment.
  • Nashota
    Nashota Posts: 11 Forumite
    10 Posts Second Anniversary Name Dropper
    Hello

    Just wanted to update quickly and say thanks to those that responded to me.

    Firstly in regards to mistakes on your form, I was advised by the assessment centre to state them in a letter and send it to them so they could attach it to my file for the assessor to see but I didn't need to do this in the end, my son who has been dealing with the assessment centre with my consent received an email stating that after the HCP had looked at my filed again along with the GP's info, that I didn't need to have an assessment, they've sent a report over to the DWP so it's just a matter of waiting to hear from them now.

    Thanks again, hope you all have a lovely Christmas :) 
  • Muttleythefrog
    Muttleythefrog Posts: 20,420 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 9 December 2021 at 1:47PM
    Nashota said:
    Hello

    Just wanted to update quickly and say thanks to those that responded to me.

    Firstly in regards to mistakes on your form, I was advised by the assessment centre to state them in a letter and send it to them so they could attach it to my file for the assessor to see but I didn't need to do this in the end, my son who has been dealing with the assessment centre with my consent received an email stating that after the HCP had looked at my filed again along with the GP's info, that I didn't need to have an assessment, they've sent a report over to the DWP so it's just a matter of waiting to hear from them now.

    Thanks again, hope you all have a lovely Christmas :) 

    They (DWP) could take a while to take a decision but likely it will fall into line with the advice the assessment company has sent in their report.

    You could, if you wanted to, request from the DWP (phone call to number on top ESA letters will do) a copy of that report which I believe will be an ESA85A rather than ESA85 that is a full report version. 
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
  • Nashota
    Nashota Posts: 11 Forumite
    10 Posts Second Anniversary Name Dropper
    That's ok, I'm currently getting legacy ESA but I'm in WRAG, hoping they'll switch me to SG, but we'll see :) 

    Thanks for replying :) 

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