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CEDR - any success stories?

Jd843
Jd843 Posts: 86 Forumite
Sixth Anniversary 10 Posts Name Dropper
edited 15 October 2021 at 7:58PM in House buying, renting & selling
Hi all

I was reading Trustpilot reviews of the CEDR, and the rating is very low, obviously because the vast majority of reviews are from people who tried to claim against someone and lost.  It made me wonder if anyone knew of any success stories of people claiming through the CEDR against their surveyor?

Comments

  • I've had a successful complaint but was not happy with the award. 

    the whole CEDR process is geared for damage limitation for the companies involved and not for the best resolve of the customer.

    The Surveyor it is against has still not paid us the minimal money awarded.  it appears the CEDR can't do anything to enforce non-compliance by these companies either!


  • Havanese
    Havanese Posts: 8 Newbie
    First Post First Anniversary
    Jd843 said:
    Hi all

    I was reading Trustpilot reviews of the CEDR, and the rating is very low, obviously because the vast majority of reviews are from people who tried to claim against someone and lost.  It made me wonder if anyone knew of any success stories of people claiming through the CEDR against their surveyor?
     I would love to hear the outcome of your complaint as I'm stuck in similar position for 3 years now
  • lincroft1710
    lincroft1710 Posts: 18,631 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Havanese said:
    Jd843 said:
    Hi all

    I was reading Trustpilot reviews of the CEDR, and the rating is very low, obviously because the vast majority of reviews are from people who tried to claim against someone and lost.  It made me wonder if anyone knew of any success stories of people claiming through the CEDR against their surveyor?
     I would love to hear the outcome of your complaint as I'm stuck in similar position for 3 years now
    The OP hasn't logged on to MSE since Nov 2023
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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