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Ripped Off

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  • I've tried to contact them, even phone them, reboot in America.
  • elsien
    elsien Posts: 36,190 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 October 2021 at 3:28PM
    You may have to wait for the order to arrive then send it back:

    What is your return policy?

    Our return policy is simple. Send us an email saying that you'd like to return your order for a full refund. We'll respond with step by step instruction on how to return your order to our warehouse. From the time we receive your return, it takes approximately 48 hours for a return to be processed and for a refund to be issued. You're satisfaction is covered by our 60-Day Money Back Guarantee.



    You have to admire their nerve:

    IMPORTANT: Fraudulent Disputes We have noticed an increase of fraudulent credit card disputes over the past few months. Prime Health Zone wants you to know that we investigate ALL claims of fraud to the maximum extent of the law and may ask you to sign a notarized affidavit under perjury. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased products, but later deny it to their credit card companies. Please keep in mind that illegally filing a dispute is a felony punishable by jail time. In addition, if you perpetrate such activity, your credit card may be blacklisted, leaving it unuseable for internet purchases. Remember! A lot of these same people do not realize that we store your customer information, including your: IP Address, E-mail Address, Shipping Delivery Confirmations, Billing Address, etc, and use it to appeal all disputes. Save yourself a headache and contact our friendly customer support, we're here to help
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Thank you,  we will see if it gets delivered, but I have informed my bank, because I have no confirmation I have absolutely nothing from them. 
  • binao
    binao Posts: 666 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 14 October 2021 at 10:50PM
    Thank you,  we will see if it gets delivered, but I have informed my bank, because I have no confirmation I have absolutely nothing from them. 
    Before you do anything else, ring your bank and stop your card, freeze it, and ask for a new card with a new number.

     10-minutes on the internet checking out this company brings up cases of subscriptions. They may start taking your money for goods you have not ordered. You need to act quickly.

    Read the May 2021 MSE Thread re this co.  Check out the @Pollycat posts

    One day I'll  learn how to do thread links.   :)

    Let us know how you get on.
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