Paying Red List Hotel from LCS

fazrewards

Hi all,

My parents recently returned from red list country and we now got a notification of a payment from LCS. The letter does look quite dodgy so I am not 100% sure if i should be paying them back through this company or if there is another method they take the payment.

The plan was to pay back over 12 months in installments.

Just wanted to touch base if anyone else has started or paid the payments and if this was the process they went through.

sheramber

LCS are the people appointed to  recover unpaid quarantine bills.

Any arrangement to pay by instalments will need to be arranged with them.

if you Google "LCS  quarantine payments' you will find reports of others who have received letters for LCS

tzb27

fazrewards said:

Hi all,

My parents recently returned from red list country and we now got a notification of a payment from LCS. The letter does look quite dodgy so I am not 100% sure if i should be paying them back through this company or if there is another method they take the payment.

The plan was to pay back over 12 months in installments.

Just wanted to touch base if anyone else has started or paid the payments and if this was the process they went through.

I am in similar situation and will appreciate any guidance from your experience. Thanks

sheramber

Did they apply for  Hardship Arrangements?

https://www.gov.uk/guidance/hardship-arrangements-for-those-unable-to-pay-for-managed-quarantine-or-testing

onashoestring

The new hardship arrangements require travellers to apply 14 days before before travelling, so that the 12 month instalment repayment plan is agreed in advance of the hotel quarantine stay ( providing you meet the criteria for hardship arrangements) 

It seems the OP’s parents travelled in before these arrangements were introduced- so the hardship arrangements to repay are made during or after the hotel quarantine stay when the debt had already been incurred.