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not accepting liability

someone banged into my partners car today, they were clearly at fault as my partner was indicating to turn into a junction & they slammed into the back of us. We stopped & exchanged details. At the time of incident mainly what could be seen was paintwork damage, however my dad has looked at the car (he knows more about cars/where to look) & the back bumper has popped out of place. I have since contacted the driver to make them aware & now they are stating there was no damage at the scene & denying any responsibility. They are stating they have the photos "from the scene" implying that because our photos of the damage under bumper were taken afterwards they are somehow not legit. They also mentioned "dashcam" on the phone but fleetingly which seemed like it was said intentionally to intimate us. There was no mention of said dashcam at the scene. They are refusing to inform their insurer. 
Do I just contact my insurer to advise them of the incident & they will contact his insurer to assess who is at fault? Obviously partner doesn't want to make a claim on their own policy. 

any help

Comments

  • mgfvvc
    mgfvvc Posts: 1,204 Forumite
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    It will have to be reported to your insurer as an accident anyway, so your partner should just claim and let his insurer deal with it.
  • Jenni_D
    Jenni_D Posts: 5,224 Forumite
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    The dashcam is a red herring ... the only way it could be to their benefit is if it showed your vehicle reversing, which from your description of the incident would be impossible. (It is generally held that the vehicle at the rear is the "at fault" party, unless it can be proved that the circumstances merit a different view of liability).
    Jenni x
  • Jenni_D said:
    The dashcam is a red herring ... the only way it could be to their benefit is if it showed your vehicle reversing, which from your description of the incident would be impossible. (It is generally held that the vehicle at the rear is the "at fault" party, unless it can be proved that the circumstances merit a different view of liability).
    here's hoping! I've just lost faith in insurers after I was victim of a hit & run (whilst my car was parked with no one inside) however there was a witness to the whole incident who took all details of the car that did it. I reported it to my insurer who tried to resolve it but in the end they couldnt recover the costs from the 3rd parties insurer & my insurer had to foot the bill, since then i've been told by other insurers (as i'd been looking to switch) that bc my insurer had had to cover the cost it had automatically went down as me at fault .... this is despite witness statements & a police investigation which the police advice the driver had been charged in relation to it .... so I'm rather confused.... 
  • Bigphil1474
    Bigphil1474 Posts: 2,920 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    OP, if you have the other parties insurance details, contact them and make a claim. Let your insurers know.
  • My partner is also a bend driver on 2 other cars/policies within the family do those insurers need to be notified? 


  • Jenni_D
    Jenni_D Posts: 5,224 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    Jenni_D said:
    The dashcam is a red herring ... the only way it could be to their benefit is if it showed your vehicle reversing, which from your description of the incident would be impossible. (It is generally held that the vehicle at the rear is the "at fault" party, unless it can be proved that the circumstances merit a different view of liability).
    here's hoping! I've just lost faith in insurers after I was victim of a hit & run (whilst my car was parked with no one inside) however there was a witness to the whole incident who took all details of the car that did it. I reported it to my insurer who tried to resolve it but in the end they couldnt recover the costs from the 3rd parties insurer & my insurer had to foot the bill, since then i've been told by other insurers (as i'd been looking to switch) that bc my insurer had had to cover the cost it had automatically went down as me at fault .... this is despite witness statements & a police investigation which the police advice the driver had been charged in relation to it .... so I'm rather confused.... 
    It was mentioned on your other thread that Fault and Blame are 2 very different things ... you can be at Fault (held liable because your insurer footed the bill) for an incident yet be entirely Blameless. :)
    Jenni x
  • Car_54
    Car_54 Posts: 8,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    My partner is also a bend driver on 2 other cars/policies within the family do those insurers need to be notified? 
    Probably. You need to read the policy docs.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    My partner is also a bend driver on 2 other cars/policies within the family do those insurers need to be notified? 


    Yes, though typically only at renewal.
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