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How to close Virgin Money savings account?

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  • janusdesign
    janusdesign Posts: 1,003 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 13 October 2021 at 10:57AM
    I tried for ages to close my account online - could never get through to them on the phone.
    in the end, I emailed my local branch and one of them took care of it for me - I can't remember if I had to put it writing to them too, but I know I can no longer login.
    never again would I bank with Virgin.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    jimjames said:
    I have switched three VM current accounts away. All three linked Savings accounts are still showing on the app.

    No money in them mind. Better rates elsewhere.
    Out of interest where do you get better rates than the 2% the current account pays?
    A fully loaded VM current account makes £20 a year. Switching can make 5 times or more than that in less than 2 weeks. There’s also nothing to stop you from applying for another VM account.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,532 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 13 October 2021 at 2:04PM
    jimjames said:
    I have switched three VM current accounts away. All three linked Savings accounts are still showing on the app.

    No money in them mind. Better rates elsewhere.
    Out of interest where do you get better rates than the 2% the current account pays?
    I got six year's worth of VM interest by switching to Nationwide, £125

    Got five year's worth of VM interest by switching to Lloyds, £100

    Got six and half year's worth of VM interest coming from Santander switch, £130

    Much better than having loads of VM accounts open and waiting years for the return.

    Oh, and all tax-free :smile:


    Still got one VM current account left as exhausted all eligible switches.
  • I tried for ages to close my account online - could never get through to them on the phone.
    in the end, I emailed my local branch and one of them took care of it for me - I can't remember if I had to put it writing to them too, but I know I can no longer login.
    never again would I bank with Virgin.
    For all it's bright Virgin veneer - it's basically a rebranded B account that itself was basically a slightly upgraded Yorkshire/Clydesdale account and they were very branch/admin heavy. 
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