Fast Track Reclaim claiming from a deceased person's estate

Magihall

Hi.  I can see from other posts on this forum that Fast Track Reclaim is an outfit well known for scamming people.  My partner died in May and the solicitor who is acting as Executor for the will has emailed me to say that she has received a letter from them claiming that he owed them £468.86 for services carried out in relation to a financial mis-selling claim (Payment Protection). She is aware of this company's reputation and has assured me she will not settle this claim and will treat it as a scam unless I confirm that it is genuine.  To the best of my knowledge my partner never used this company and I'm pretty sure I'd know about it if he did.  However, I wondered whether anyone else has had this experience and if so what transpired.  It's bad enough when these people try to scam the living, let alone the deceased.

dunstonh

The common scenario for something like this is that a facebook enquiry was made. Often a "free check".  No contract was usually entered into to then proceed unless the person chose to.   However, a lot of banks were automatically turning free checks into actual complaints when it got close to the deadline.   So, some CMCs have jumped on this claiming that their "free check" resulted in the person getting redress.

Did your partner receive any redress from a PPI complaint?   If not, then there is nothing to be paid whether your partner employed a CMC or not.

The executor should ask for proof of contract.  Chances are the CMC won't be able to provide a copy of a wet signature but will try and pass off an electronic signature as the proof.  However, electronic signatures only work if they are accompanied by the audit trail showing the IP address of the computer that was used, along with the date and time and a copy emailed to the person as evidence of the contract.

Magihall

Thank you so much for your swift response.  That's very helpful and I'll pass your comments on to the solicitor.  My partner was not a great user of Facebook, although he was on it.  I think it very unlikely he would have made any such inquiry unless, perhaps, he clicked on something by mistake.  However, I'm pretty certain there won't be any contract in existence.  Thanks again.