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Now TV Broadband Renewal

I have received email from Now TV regarding my options as I approach the end of my 12 month broadband contract.
I currently pay £23 per month for 36mbs fibre m, landline and anytime call package.
There renewal offer is a new 12 month contract at £31 a month for 12 months, or a 30 day rolling contract at £23 per month with no exit fees.

Sounded strange that the non contract rate was significantly cheaper than the 12 month contract.

Am I missing something?
I accept that I am at risk of a price rise at some point, but if it is too much I will leave with no exit fees.

Comments

  • That does feel a bit strange that new contract prices are way more expensive than the 30 day rolling contract. It’s like they don’t want people to sign a new lengthy contract.
  • btr30 said:
    I have received email from Now TV regarding my options as I approach the end of my 12 month broadband contract.
    I currently pay £23 per month for 36mbs fibre m, landline and anytime call package.
    There renewal offer is a new 12 month contract at £31 a month for 12 months, or a 30 day rolling contract at £23 per month with no exit fees.

    Sounded strange that the non contract rate was significantly cheaper than the 12 month contract.

    Am I missing something?
    I accept that I am at risk of a price rise at some point, but if it is too much I will leave with no exit fees.
    NowTV charge the same for either FTTC service, ask them to 'upgrade' you to the faster speed. I only get 43Mbps where I am but it's 7Mbps more than I'd get for the same price.

     I'm presuming you mean £22 a month rather than £23 BTW. They include free landline calls for the first 12 months for new customers but tend to be a bit stuffy for renewing customers with free calls.
  • btr30
    btr30 Posts: 145 Forumite
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    btr30 said:
    I have received email from Now TV regarding my options as I approach the end of my 12 month broadband contract.
    I currently pay £23 per month for 36mbs fibre m, landline and anytime call package.
    There renewal offer is a new 12 month contract at £31 a month for 12 months, or a 30 day rolling contract at £23 per month with no exit fees.

    Sounded strange that the non contract rate was significantly cheaper than the 12 month contract.

    Am I missing something?
    I accept that I am at risk of a price rise at some point, but if it is too much I will leave with no exit fees.
    NowTV charge the same for either FTTC service, ask them to 'upgrade' you to the faster speed. I only get 43Mbps where I am but it's 7Mbps more than I'd get for the same price.

     I'm presuming you mean £22 a month rather than £23 BTW. They include free landline calls for the first 12 months for new customers but tend to be a bit stuffy for renewing customers with free calls.
    Thanks for reply. From email below definitely £23 per month and anytime calls included;

    Keep what you have
     
    Fab Fibre
    36 Mbps Average Speed, Unlimited Downloads, includes Line Rental
     
    Anytime calls
     
    From 21/12/2021 you will pay:
     
    £23.00 a month
     
    This includes discounts totalling £17.00 a month. Your first discount will expire 20/11/2022.
     
    Keeps rolling unless cancelled, cancel anytime.
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