📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Switched but due credit

Options
Hello
I was with Igloo and started my switch to Octopus before the Energy crisis really hit. My switch went through on 26th September, but I haven't received my credit from Igloo (over £300). I've contacted Octopus, but they say Eon would deal with it. I saw that Martin Lewis advised not to switch in case you are caught in the cracks - which has happened to me! How do I get my £300 back? Are Eon obliged to pay me even though I wasn't an Igloo customer when they went bust?

Comments

  • brewerdave
    brewerdave Posts: 8,724 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yup; EON are responsible but don't expect them to rush to deal with credits of customers who they haven't inherited. Could be (many) months!!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.