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Zebra power help

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  • I’ve rang again and the sneaky gits were trying to put me on a fix with them. 

    Variable cost is likely to go up from £170 to around £220 they said but they’d rather me fix or leave 😂

    I’ll be rolling onto the variable thanks. It’s not great but better than £300. 

    The usage they’ve got is from Sep 20 to Sep 21 both actual reads which is where the figure has come from. 

    I’ll have to look into the gas as it does seem to excessive. We had twin babies last year so heating would have been on more with lockdown and keeping them warm. Time for jumpers this year. 

    Thanks all. 
  • molerat
    molerat Posts: 34,634 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 October 2021 at 3:30PM
    I’ve rang again and the sneaky gits were trying to put me on a fix with them. 

    Variable cost is likely to go up from £170 to around £220 they said but they’d rather me fix or leave 😂

    I’ll be rolling onto the variable thanks. It’s not great but better than £300. 

    The usage they’ve got is from Sep 20 to Sep 21 both actual reads which is where the figure has come from. 

    I’ll have to look into the gas as it does seem to excessive. We had twin babies last year so heating would have been on more with lockdown and keeping them warm. Time for jumpers this year. 

    Thanks all. 
    I would check that you are being billed for the correct gas units.  Look at a bill and divide the kWh charged by the number of units used.  That figure will be around either 11 or 32.  Then check the meter and it will have cu.m / m3 or cu.ft on the front.  If a cu.m meter the figure from the previous calculation should be 11 and cu ft  32.

  • QrizB
    QrizB Posts: 18,415 Forumite
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    I’ve rang again and the sneaky gits were trying to put me on a fix with them. 
    Variable cost is likely to go up from £170 to around £220 they said but they’d rather me fix or leave 😂
    I’ll be rolling onto the variable thanks. It’s not great but better than £300.
    That's a good result, well done for resisting their efforts to make you fix :D
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Do you know if you're in credit with them at the moment as they sound like they might be one to go soon as well if they are trying to sneakily move people onto new fixes at end of term?

    If you do have a large credit balance might be an idea to see if you can get the new DD reduced to stop the credit balancing building up (or request a part repayment although that's probably unlikely in current situation) so that if they do go under the amount you will be waiting to be refunded by a new supplier isn't too great given the other pressures on your finances.   
  • Ta I’ll check the charges. 

    I’m in credit at the mo around £100, but I’m going to keep a close eye on it as I feel they’ll be next to go under pulling tactics like that. 
  • gsmh
    gsmh Posts: 640 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 9 October 2021 at 9:28AM
    So all benefit claimants are scrougers!  Wish there was a block button!
    He didn't say that. He didn't use the word 'all'. I have personally known people who feign all sorts of conditions to avoid working and live off benefits. It is harder to do these days, but still possible. These people exist and no amount of pretend outrage changes anything. Of course most cases are genuine, but that wasn't brought into question.

  • gsmh said:
    So all benefit claimants are scrougers!  Wish there was a block button!
    He didn't say that. He didn't use the word 'all'. I have personally known people who feign all sorts of conditions to avoid working and live off benefits. It is harder to do these days, but still possible. These people exist and no amount of pretend outrage changes anything. Of course most cases are genuine, but that wasn't brought into question.

    Exactly. I’m not against people having it if they really need it. What annoys me is those playing the system and being lazy when hard working people are left to pick up the pieces and often actually end up being worse off. 
  • molerat said:
    I’ve rang again and the sneaky gits were trying to put me on a fix with them. 

    Variable cost is likely to go up from £170 to around £220 they said but they’d rather me fix or leave 😂

    I’ll be rolling onto the variable thanks. It’s not great but better than £300. 

    The usage they’ve got is from Sep 20 to Sep 21 both actual reads which is where the figure has come from. 

    I’ll have to look into the gas as it does seem to excessive. We had twin babies last year so heating would have been on more with lockdown and keeping them warm. Time for jumpers this year. 

    Thanks all. 
    I would check that you are being billed for the correct gas units.  Look at a bill and divide the kWh charged by the number of units used.  That figure will be around either 11 or 32.  Then check the meter and it will have cu.m / m3 or cu.ft on the front.  If a cu.m meter the figure from the previous calculation should be 11 and cu ft  32.

    Hi my gas for my latest bill is 2,124.8 and it’s at 2.684 p/kwh

    I get 0.001263177710843 is that correct?

    I think it’s a M3 meter can you confirm from the pics?

    we did have a new meter fitted years ago by a power which they cocked up at the time. 

    Thanks 







  • molerat
    molerat Posts: 34,634 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 October 2021 at 4:25PM
    You are trying to calculate the wrong thing, you don't use the price.  The bill will show the number of meter units used and will convert that to kWh to charge.  You divide the kWh charged by the meter units used.  Your meter is in m3 so the figure should be around 11. If they are billing for the wrong type of meter you will be paying 2.83 times the amount you should be !  I suspect the billing is correct though as the meter index shows you have averaged around 27600 kWh per year since it was installed in 2017 (11299 / 55 x 12 x 11.2)
  • molerat said:
    You are trying to calculate the wrong thing, you don't use the price.  The bill will show the number of meter units used and will convert that to kWh to charge.  You divide the kWh charged by the meter units used.  Your meter is in m3 so the figure should be around 11. If they are billing for the wrong type of meter you will be paying 2.83 times the amount you should be !  I suspect the billing is correct though as the meter index shows you have averaged around 27600 kWh per year since it was installed in 2017 (11299 / 55 x 12 x 11.2)
    Thanks. I’m savvy at most things but this goes over my head when it comes to energy. 

    It’s the gas that concerns me as it seems massively high. I’ve been chatting to colleagues most using £90-120 a month. We have an extended 4 bed semi, so nothing out of the ordinary. 

    We have an ideal logic boiler which I’d estimate at 10-12 year old maybe. We moved in 2012 and it’s been in since then. 
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