Android Emulator Install

missile

Hi, I am struggling to install an Android emulator on my Windows 10 PC 

[Deleted User]

First check you have downloaded it from a reputable website - ie the Bluestacks site itself.

If that is all ok, then it is just a conflict with your anti-virus - some packages like BitDefender don't agree with it and mark it as malicious. You can either switch your anti-virus off when you install it or mark it as an exception to allow installation.

missile

Many thanks for your prompt reply.
Please be advised:

• I have downloaded from Bluestacks.
• I am using Windows Defender, but there seems to be a problem Windows Defender is turned off and I cannot turn it back on.

GDB2222

I suggest that you install Malwarebytes and let it remove whatever you have infected your machine with. ***

https://www.malwarebytes.com/


*** Sorry, that's rather unkindly put, but the point is well meant, ie you may have installed something you didn't mean to, and it's worth checking. 

You've done a reboot, I take it?

Jenni_D

FWIW I've installed the NOX Android emulator on my W10 Home laptop (using Windows Defender, which is running OK) and it installed (and works) just fine ... it is presently emulating a Samsung Galaxy S21 (I think - on my work laptop just now so can't check).

missile

GDB2222 said:

I suggest that you install Malwarebytes and let it remove whatever you have infected your machine with. ***

https://www.malwarebytes.com/


*** Sorry, that's rather unkindly put, but the point is well meant, ie you may have installed something you didn't mean to, and it's worth checking. 

You've done a reboot, I take it?

No offence taken, please be advised:

• I have run Malwarebytes = no items found
• I have run Hitman Pro = one tracking cookie found
• I have run CCleaner

I restarted PC and downloaded Bluestacks
I still have issue with Windows Defender. It is turned off and I cannot turn it back on.

Jenni_D

https://windowsreport.com/fix-windows-defender-wont-turn-on/ ???

Have you previously had an alternative AV package which hasn't properly uninstalled?

[Deleted User]

missile said:

I still have issue with Windows Defender. It is turned off and I cannot turn it back on.

It sometimes won't turn on in the presence of another anti-virus packages, especially if real time scanning is enabled on that package. 

Are any other AV packages installed right now?

Also run Windows Updates to check if any updates for it are pending. Also check time and date are correct.

missile

AV package which hasn't properly uninstalled? 
Are any other AV packages installed right now?

That is what Windows help says.
I do not have any other AV installed.
The PC did come with Norton which I dislike and removed.
I have searched and have not found any orphan remnants from any other program.

Jenni_D

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

Any help?

missile

Hi,
I re ran the Norton unistall program and restarted the PC, but no joy.