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  • Gettingtherequickly
    Gettingtherequickly Posts: 4,692 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    edited 22 January at 5:48PM
    Oh my word, you have my deepest sympathy on this.  We are finally coming to the end to the shambles that has been the process in dealing with my mum's estate, only 3 years though in comparison to you, but we cannot wait for it to be finalised and we can formally complain.  I suspect that they don't bother rushing with anything as they are in Ireland and we are in the UK, so unlikely to be pitching up on their doorstep on a daily basis for updates.  They have cost me £1,000's in penalties because of delay in communicating with us.
    A smile costs little but creates much :)
  • butterflymum
    butterflymum Posts: 1,025 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    edited 11 April at 3:18PM
    Well done on persevering so long, although it is dreadful that you ever had to in the first instance. I do hope they paid you interest on the amount.
    butterfly )i(
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