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Oh my word, you have my deepest sympathy on this. We are finally coming to the end to the shambles that has been the process in dealing with my mum's estate, only 3 years though in comparison to you, but we cannot wait for it to be finalised and we can formally complain. I suspect that they don't bother rushing with anything as they are in Ireland and we are in the UK, so unlikely to be pitching up on their doorstep on a daily basis for updates. They have cost me £1,000's in penalties because of delay in communicating with us.A smile costs little but creates much0
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Thought I'd conclude this. After 7 years, 6 months and 21 days I received the money into my account this morning.5
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Well done on persevering so long, although it is dreadful that you ever had to in the first instance. I do hope they paid you interest on the amount.butterfly )i(0
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