Upset with TV Licensing - Should have been new licence.

168 Posts

My TV Licence had expired at the end of July, when I was away just before that and returned recently. I did not tell them that I would not be needing a licence.
Today I went to purchase a new TV Licence (not renewal) as I did not want to pay for the full previous two months when I did not need one. However the new licence expires at the end of July, just carried on from when my old one finished. It did not start from today like I requested.
What can I do, in hindsight maybe I should have used a different email address this time.
Not very happy about it, I can't cancel it now can I?
I paid in full via credit card.
Today I went to purchase a new TV Licence (not renewal) as I did not want to pay for the full previous two months when I did not need one. However the new licence expires at the end of July, just carried on from when my old one finished. It did not start from today like I requested.
What can I do, in hindsight maybe I should have used a different email address this time.
Not very happy about it, I can't cancel it now can I?
I paid in full via credit card.
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Your chances of a refund may be enhanced if you can prove you were away.
I was upset at the time because I did not renew the old licence, I had selected to buy a new licence. I was even asked if I had needed a licence before that day and I selected no. So was surprised to see it had backdated to the expiry of the old one.
Anyway all sorted now, they seemed to be quite straight forward about it really.