Mis sold extended car warranty

dj_miss-t

Hi, I bought a car last Sunday 26/09/21 on finance for the purpose of driving tuition, I was sold an expensive extended 3yr warranty with the promise of it being covered for the job I do, however ive since read the terms and conditions of the warranty which clearly states that 'the car must not be used for the purpose of hire or reward or for the purpose of professional instruction', I've rang the garage that sold it me but can't get further than the receptionist and no one ever returns my calls, I just wandered if anyone could advise me of where I stand legally, I've today tried ringing the company that provide the warranty but they're not open until Monday so I'll try again then. Tia
Toni

ItsComingRome

If you've purchased it for business purposes then you have no consumer rights.  Clearly if you've been sold it as covering the work you do it would be a breach of a (verbal ) contract but they could just deny this and you'd need to convince a judge that was what was said.

dj_miss-t

It was purchased under my personal name not my business name, my profession was put on the paperwork, so what your saying is I have purchased something that I've paid £3000 for which I cannot use but yet I have no rights? Can I also note there is a 14 day cooling off period and I'm only in my 6th day. Tia
Toni

oldagetraveller1

Is there a possibility that there is an option to cancel the warranty, in the Ts and Cs, within a limited time period? Presumably it is from a third party?

dj_miss-t

Yes it is from a third party and also has a 14 day cooling of period

Grumpy_chap

dj_miss-t said:

Yes it is from a third party and also has a 14 day cooling of period

Then simply invoke the cooling off period to void the cover and receive a refund on the money

dj_miss-t

But it was added to the sale of the car so essentially the finance company have paid for it, have you any idea of how it will work and do you think I need to seek legal advice? I'm having a complete meltdown about it 😭😭

DB1904

dj_miss-t said:

It was purchased under my personal name not my business name, my profession was put on the paperwork, so what your saying is I have purchased something that I've paid £3000 for which I cannot use but yet I have no rights? Can I also note there is a 14 day cooling off period and I'm only in my 6th day. Tia
Toni

So is it your personal car and if so the warranty is valid?

£3000 for a car to be used for instruction doesn't look like a good business advert. 

Grumpy_chap

DB1904 said:

£3000 for a car to be used for instruction doesn't look like a good business advert. 

I read it that the £3k was the cost of the warranty, not the car.

tightauldgit

dj_miss-t said:

But it was added to the sale of the car so essentially the finance company have paid for it, have you any idea of how it will work and do you think I need to seek legal advice? I'm having a complete meltdown about it 😭😭

Call the warranty company and tell them you want to invoke the 14 day cooling off period. They will work the rest out for you and either refund you or the finance company or whatever makes sense. 

DB1904

Grumpy_chap said:

DB1904 said:

£3000 for a car to be used for instruction doesn't look like a good business advert. 

I read it that the £3k was the cost of the warranty, not the car.

Ouch.....