Boost Power(OVO)

[Deleted User]

Due to horrendous customer service with Boost Power,I made a complaint - they did not respond within the required timescale,so I escalated it to Ombudsman Services Energy(who have been totally biased in favour of the energy companies in the past)
They must have contacted Boost who telephoned me to offer £80 compensation which I accepted.
Boost contacted Ombudsman Services Energy on 13.9.2021 to say they had  "completed the resolution"
Today is 2.10.2021 and still no cheque - Ombudsman Services Energy closed my complaint on the grounds that Boost had told them they'd sent the cheque(Ombudsman Services Energy took it as gospel,
without asking for proof!)
I have lost count of the times I've informed Ombudsman Services Energy that the cheque hasn't arrived - I've also asked them on numerous occasions to obtain PROOF from Boost,yet they have failed to do so!
I was diagnosed with ME aka Chronic Fatigue Syndrome in 2016
and have provided Ombudsman Services Energy with proof of what stress does to my condition,yet all they've done,is drag their feet and provide Boost with every "get out of jail free" card imaginable!
Can anyone suggest a No Win No Fee solicitor,so I can obtain some extremely deserved justice?

thank you!

MWT

[Deleted User] said:

Can anyone suggest a No Win No Fee solicitor,so I can obtain some extremely deserved justice?

No solicitor is going to be interested in a 'no win no fee' case based on an £80 debt even with claims of stress.

If you have documentary proof of the £80 offer then just use the 'small claims' process to get it sorted and take the related stress out of your life.

Even without documentary proof you'd probably still win with the small claims process as OVO are unlikely to try and defend such a small amount.