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How long transfer from defunct energy supplier
briskbeats
Posts: 434 Forumite
in Energy
Been with Igloo for 4 months. As it ceased trading yesterday (29/9). Does anyone have any ideas on how long it takes for Ofgem to contact me and switch to another supplier?
Printed off all the bills on account, submitted new figures and took photos of meter readings.
Would Ofgem take into account I only have electricity?
Printed off all the bills on account, submitted new figures and took photos of meter readings.
Would Ofgem take into account I only have electricity?
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Comments
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Have a read of this link and you will get a feel for timescales etc:
https://octopus.energy/avro/
Yes, just your electricity will transfer to the SoLR.0 -
Usually it takes a few days to appoint a supplier, but a further few weeks or more for the new supplier to process all the accounts.0
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A normal transfer takes about 3 weeks but I suspect with the huge volumes of forced shifts, at the moment, the timescales will probably expand. Maybe not the switch itself but the sorting out of account balances could become quite protracted.
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