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How long transfer from defunct energy supplier

Been with Igloo for 4 months. As it ceased trading yesterday (29/9). Does anyone have any ideas on how long it takes for Ofgem to contact me and switch to another supplier?

Printed off all the bills on account, submitted new figures and took photos of meter readings.

Would Ofgem take into account I only have electricity?

Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 30 September 2021 at 1:11PM
    Have a read of this link and you will get a feel for timescales etc:

    https://octopus.energy/avro/

    Yes, just your electricity will transfer to the SoLR.
  • tripled
    tripled Posts: 2,886 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Usually it takes a few days to appoint a supplier, but a further few weeks or more for the new supplier to process all the accounts.
  • Verdigris
    Verdigris Posts: 1,725 Forumite
    1,000 Posts Third Anniversary Name Dropper
    A normal transfer takes about 3 weeks but I suspect with the huge volumes of forced shifts, at the moment, the timescales will probably expand. Maybe not the switch itself but the sorting out of account balances could become quite protracted.
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