Igloo - Website login

nfr

Received a message from Igloo this afternoon to say they had ceased trading.  I have tried to log into the website to get a snapshot of my credit status but the login is reporting wrong username or password.  I logged in ok about a week ago and use a password manager so i know the login details are correct.

Anyone else experiencing the same?

Thanks

Nick

PZ19

The app works still just This minute been on

JJ_Egan

Probably come back online when new supplier is found  . You can then give readings .

nfr

I've taken and submitted readings recently so have evidence of the account status at that point but my Direct Debit has paid more money into the account since so wanted to get the status of that.

I cant log in to the website.
Havent used the App before. Downloaded and tried to sign in but just getting egg timer.

tripled

Website is up but the account section very slow and erroring, presumably volume of people trying to get into their accounts. Try late tonight or early tomorrow and you'll probably be fine. I was able to log in, but it took several attempts just to get to my meter readings, never mind submit one, so I gave up.

Janey51

I just logged in with no problem. All sections loaded quickly and I saved everything. Just waiting for first contact from Octopus as my switch had just gone through on Sept 26.