Overcharged

mrsmiff68

Hi, i attended an event recently and was overcharged

Aylesbury_Duck

What evidence do you have that you were overcharged?

neilmcl

mrsmiff68 said:

The only evidence i have is my bank transaction but it isn't itemised so a don't think i have much chance with this.

With all due respect that's not evidence, all that shows is you spent X amount at that particular venue, it doesn't show that you were overcharged. I think you're on a hiding to nothing with this.

TELLIT01

As the saying goes "Slim to none" and slim has left.  You have absolutely nothing to prove that you were overcharged unless you have an itemised bill and you are able to prove that you either didn't have some of the items on the bill or that the charge for each item doesn't match the advertised prices.  As all you have is a bank statement showing how much you paid, there is absolutely no evidence of any wrongdoing on the part of the pub/restaurant/hotel.

user1977

mrsmiff68 said:

neilmcl said:

mrsmiff68 said:

The only evidence i have is my bank transaction but it isn't itemised so a don't think i have much chance with this.

With all due respect that's not evidence, all that shows is you spent X amount at that particular venue, it doesn't show that you were overcharged. I think you're on a hiding to nothing with this.

Yes i thought as much. Just wanted to see if i had any rights at all on this.

Yes, you have a right to the amount you were overcharged. Your problem is the lack of evidence to pursue it.

Manxman_in_exile

Having been undoubtedly overcharged in various pubs and bars over the years myself, I was initially inclined to side with the OP - until they said they wanted to challenge it on "principal".

mattyprice4004

You've got no chance - there's no way to prove it, and the venue are likely to believe their own (sober) staff rather than customers who are drinking alcohol. 

iZone

Manxman_in_exile said:

Having been undoubtedly overcharged in various pubs and bars over the years myself, I was initially inclined to side with the OP - until they said they wanted to challenge it on "principal".

I'm new to this forum, but I wonder what you meant here and why you would say this. Perhaps I misunderstood what you meant, but aren't all consumer rights issues a matter of principle? As in, plain and simple, people shouldn't be ripped off or suffer because of someone's oversight/mistake?

Jenni_D

It was a poor attempt at humour ... look at the original spelling. (You've used the correct spelling in your last post).  

Alderbank

Two different words which sound similar. PrinciPAL is the person in charge such as a school head teacher (or in this case perhaps the licensee or landlord). I was taught to remember that the princiPAL (the person) is your PAL.

born_again

iZone said: As in, plain and simple, people shouldn't be ripped off or suffer because of someone's oversight/mistake?

No they shouldn't. But you have to be able to prove your case. So that means getting receipts when you make a purchase & check it at the time.
Not much good several days later.