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Carpet replacement by insurance company
davinarispoli
Posts: 2 Newbie
My insurance company is paying for a new carpet but they say they will not give me the new underlay under my accidental cover. Is this normal. If I buy new underlay, are they obliged to pay for the fitting of it
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No they aren't obliged to pay for anything not directly related to the claim. For example, if the carpet has been damaged by a paint spill, the underlay is still usable. Even if part of the underlay has been damaged, only that section would be replaced not the whole lot.
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Was the underlay damaged by whatever damaged the carpet?davinarispoli said:My insurance company is paying for a new carpet but they say they will not give me the new underlay under my accidental cover. Is this normal. If I buy new underlay, are they obliged to pay for the fitting of it0
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