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DPD truck hits a tree, branch falls and damages my car.

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Last friday night, a DPD high trailer going through a B road hit a tree and a branch broke off, it came down hard, hit my car and damaged it smashing the windscreen. Insurance tells me they cant claim from DPD???

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  • user1977
    user1977 Posts: 17,913 Forumite
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    Have they explained why not?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    edited 27 September 2021 at 5:03PM
    These things happen,, no one at fault, no one to blame, which is why you have insurance cover yourself.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    user1977 said:
    Have they explained why not?
    Because the DPD driver isn't at fault, it's just one of those things.
  • lr1277
    lr1277 Posts: 2,157 Forumite
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    Will the OP have to declare it as an at fault claim in future insurance applications?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    lr1277 said:
    Will the OP have to declare it as an at fault claim in future insurance applications?
    If he makes a claim then yes.
  • NBLondon
    NBLondon Posts: 5,701 Forumite
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    neilmcl said:
    user1977 said:
    Have they explained why not?
    Because the DPD driver isn't at fault, it's just one of those things.
    That's your interpretation...  shall we wait for the insurance co?

    I'd guess that it could be considered negligence by the DPD driver but rather hard to prove so the insurance co doesn't think it worth pursuing.
    I need to think of something new here...
  • caprikid1
    caprikid1 Posts: 2,454 Forumite
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    NBLondon said:
    neilmcl said:
    user1977 said:
    Have they explained why not?
    Because the DPD driver isn't at fault, it's just one of those things.
    That's your interpretation...  shall we wait for the insurance co?

    I'd guess that it could be considered negligence by the DPD driver but rather hard to prove so the insurance co doesn't think it worth pursuing.
    "Insurance tells me they cant claim from DPD???" - I think there is no need to wait......
  • user1977
    user1977 Posts: 17,913 Forumite
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    neilmcl said:
    user1977 said:
    Have they explained why not?
    Because the DPD driver isn't at fault
    Did the tree suddenly jump out at them?
  • Why would it matter if your insurers can make a claim from DPD or not? 

    If you’re fully comp, they have to repair your damage. If you’re third party, you’re on your own anyway.

    Not sure why some people say the DPD driver may not be liable? He negligently drove into a tree causing part of it to fall in the OP’s car causing damage. If it weren’t for the impact between the tree and the van, there would have been no damage.
  • Grumpy_chap
    Grumpy_chap Posts: 18,306 Forumite
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    jrmiramon said:
    Last friday night, a DPD high trailer going through a B road hit a tree and a branch broke off, it came down hard, hit my car and damaged it smashing the windscreen. Insurance tells me they cant claim from DPD???

    Was the damage just the windscreen?
    Could be a glass claim only.
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