HGV training refund!

Alderbank

MattMattMattUK said:

Does HGV training come under consumer rights, or as it is professional trading would it be classed as a business transaction?

The definition in the Consumer Rights Act is very specific. It is a consumer contract if the OP is 'an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.'

We haven't been told what he does for a living.

eskbanker

Alderbank said:

MattMattMattUK said:

Does HGV training come under consumer rights, or as it is professional trading would it be classed as a business transaction?

The definition in the Consumer Rights Act is very specific. It is a consumer contract if the OP is 'an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.'

We haven't been told what he does for a living.

That post was from over three years ago and was followed by discussion about its relevance for the (long-departed) OP!

DullGreyGuy

Consumer Contract Regulations defined a "consumer" as:

“consumer” means an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession;

So if they want to get a HGV licence because they want to be able to tow their oversized caravan or boat then that sounds like an individual acting wholly outside their trade etc. 

If the OP is doing the course because they want their profession to become a HGV driver then at best you are in a grey area and at worst you fail to meet the terms of a consumer and so dont get the consumer protections. 

Ergates

karlos1066 said:

I told the trainer that I was now disabled and cannot complete the training due to this, as I wouldn't be able to to complete even the safety checks due to the disability.
...
they have literally done nothing except take my money, they haven't supported me in any way.
...
he has told me that he is still willing to train me and that he has trained a paraplegic person for hgv. He has said that he will increase the training period from 1 year to complete for another 6-12 months despite showing i am disabled. 

1.  Is it your opinion that you cannot complete the training, or have you been told by a medical professional that your disability means you cannot do it?

2. Them saying they are still able to train you (and that they have trained other disabled people), and them increasing the training period by 6-12 month, don't sound like them having "literally done nothing" to support you.