Is bt line rental refundable?

Line rental due to expire next month and bb in 8 months time. Will bt refund my line rental if I switch bb provider?


  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    First Anniversary Name Dropper First Post
    If you mean advanced paid line rental then no refund .
    BB 8 months left on contract then you will be required to pay the 8 months if breaking the contract .
  • ahfat41
    ahfat41 Posts: 304 Forumite
    First Post First Anniversary
    Is my line rental saver payment refundable? Yes according to bt if you choose to cancel line rental at any time we will refund any remaining upfront payment
    I will only switch bb when contract expires.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    First Anniversary Name Dropper First Post
    Its changed then according to your research .
  • iniltous
    iniltous Posts: 3,067 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    edited 26 September 2021 at 1:24PM
    You say your line rental expires next month , if you paid a years line rental 11 months ago, you would be due a refund, but as you need to give 1 month notice , by the time that has eaten into the month you have left, the refund will no doubt be very little if anything..the 8 months BB is different, you haven’t paid for that in advance, and if you are still within a minimum , term, then early termination charges may be due, so it’s possible it’s you that will be paying BT ETC, rather than any refund from BT.
    You cannot cancel your line rental without also cancelling you broadband , if you are not switching broadband for 8 months , then you obviously need to pay line rental for 8 months as well, you don’t have to take the line rental saver, if you do and in eight months switch broadband then yes you would get a refund but it may be  based on the full price line rental  ( as you didn’t do the full year they don’t have to honour the 10% discount line rental price)  so the refund may be not as much as you would expect…TBH if you are going to switch broadband in 8 months , just pay 8 monthly line rental payments until then and don’t renew the LRS
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