DOE Free Laptop for schools

rockchick113

My son was given a laptop to use in lockdown from school, which came from the government as part of Get help with technology programme for the DOE. once lockdown finished we got a letter  to say he can keep the laptop to continue with his course work and after the it will be his to own.
He left school in July and we have now found out the laptops security runs out and the DOE have washed there hands of them ( not my words, from the school ) they now can be unlocked, now I'm a bit tech savvy and so his my son, but you need passwords to gain access to unlock. the school who give it him are of no help.
does anyone on here have a clue on what to do next. we don't want to be using a laptop which the security is not up to date.

flaneurs_lobster

Not sure what you mean by "unlock" the laptop. Are you able to continue to use it as you were before it was gifted to you? What is it you are trying to do exactly?

Is it a Windows machine or a Chromebook? The exact make/model might be useful here.

Are the Government's advice pages on these devices of any use? https://get-help-with-tech.education.gov.uk/devices

rockchick113

Yes I've looked on that site which gives this advice

"Why devices need to be reset

‘Restricted’ Windows devices provided though the Get help with technology programme came with security software that was due to expire on 30 September 2021. To ensure devices remain safe for children and young people to use, we’ve extended licenses until 30 September 2022. You’re still required to reset devices and apply your own safeguarding settings as soon as possible."

But you need a password to reset, and to get that you need a account.

Its an HP 250 G7

getmore4less

had a read of the link.........

Could try 

Get passwords

To see passwords for the devices you ordered, log in to the Get help with technology service, and select ‘View your device details’.

To find passwords for devices you own that you did not order personally, log in to the Get help with technology service, and select ‘View your device details’. In the search bar on the page, input the serial number of each device to see this information.

As that seems to just give access to the (factory)reset options the alternative may be to see if there is to reset the bios password and just reinstall windows.

will be machine specific, might need messing with a jumper or cmos battery.