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In process of switching from Green to Avro :(
TrickyDicky101
Posts: 3,535 Forumite
in Energy
I had started the switching process early September and my first (up front) direct debit to Avro of £127 was taken on Monday 13th September.
I suspect my balance with Green (c.£35 in credit) will be entirely swallowed up (and probably I will have owed Green at my leaving date) by energy usage since the last statement to my official leaving date which was 20th September.
What happens in these circumstances - will the payment I made to Avro be taken into account in any credit calculation that I should/will receive with the new supplier (I believe there should be overall Green + Avro a credit balance due back to me, although it is probably less than £100)?
Fortunately, I'm not going to be left on the breadline if I lose any credit balance - it will just be annoying.
I suspect my balance with Green (c.£35 in credit) will be entirely swallowed up (and probably I will have owed Green at my leaving date) by energy usage since the last statement to my official leaving date which was 20th September.
What happens in these circumstances - will the payment I made to Avro be taken into account in any credit calculation that I should/will receive with the new supplier (I believe there should be overall Green + Avro a credit balance due back to me, although it is probably less than £100)?
Fortunately, I'm not going to be left on the breadline if I lose any credit balance - it will just be annoying.
0
Comments
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I imagine the administrators of Green will chase you up for anything owing, in time. Your credit with Avro will go to the SoLR who takes on their customers and will be added to your credit there.
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Thank you - what you say makes perfect sense.0
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