Train conductor took my money and didn't sell me a ticket

Aylesbury_Duck

I very much doubt they've created an algorithm, or even an internal memo, just to prevent you accessing live chat and complaining about your missing £6.  Just be patient.

GreatBritain

Aylesbury_Duck said:

I very much doubt they've created an algorithm, or even an internal memo, just to prevent you accessing live chat and complaining about your missing £6.  Just be patient.

It was the same person running the live chat. 

Aylesbury_Duck

GreatBritain said:

Aylesbury_Duck said:

I very much doubt they've created an algorithm, or even an internal memo, just to prevent you accessing live chat and complaining about your missing £6.  Just be patient.

It was the same person running the live chat. 

The conductor?  

gettingtheresometime

Whilst it was wrong for the conductor to keep your £10, a) how much time have you spent trying to get it back & b)what value do you put on that time?

Personally I'd let it go

GreatBritain

gettingtheresometime said:

Whilst it was wrong for the conductor to keep your £10, a) how much time have you spent trying to get it back & b)what value do you put on that time?

Personally I'd let it go

It's a matter of principle. I've lost more money than that from my back pocket, but companies providing a service need to be held to account. 

TELLIT01

As a cash transaction was involved it will be extremely difficult to prove anything, unless the whole thing was captured on the train CCTV.  If the train company comes back and says they don't have the evidence to prove what happened there is nothing you can to.  It will all be a case of "They said, I said" with no proof either way.

GreatBritain

TELLIT01 said:

As a cash transaction was involved it will be extremely difficult to prove anything, unless the whole thing was captured on the train CCTV.  If the train company comes back and says they don't have the evidence to prove what happened there is nothing you can to.  It will all be a case of "They said, I said" with no proof either way.

Thank you. 

Silver_Shark

The conductor's transactions / takings will be cashed up at the end of his shift and he should be £10 up. I was a shop manager for a number of years and these things happen. A frequent one was a customer says they handed over a £20 note and only given change from £10. If he's an honest conductor he'll be £10 up. Surely it'd be more than his job's worth to pocket £10.

robatwork

Historians will use this thread to point to another milestone in the unravelling of our society in 2021.

y3sitsm3

GreatBritain said:

gettingtheresometime said:

Whilst it was wrong for the conductor to keep your £10, a) how much time have you spent trying to get it back & b)what value do you put on that time?

Personally I'd let it go

It's a matter of principle. I've lost more money than that from my back pocket, but companies providing a service need to be held to account. 

You'll waste far more money chasing principles than you will gain from enforcing them.