Kia satnav problem

Now I'm not concerned about paying for Kia satnav updates as such. It if you have paid for an update and there is a bug in the update and to correct it they need to install another update. Can they charge for that.
Personally I don't think they can. Any thought on this.

Comments

  • Grumpy_chap
    Grumpy_chap Posts: 17,674 Forumite
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    chrispy1 said:
    Now I'm not concerned about paying for Kia satnav updates as such. It if you have paid for an update and there is a bug in the update and to correct it they need to install another update. Can they charge for that.
    Personally I don't think they can. Any thought on this.
    What is the basis of the update purchased?
    Is it's single update, or is it a subscription for a period of time? If the latter, then that is as regular as you want in the validity period.
  • Ant555
    Ant555 Posts: 1,590 Forumite
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    chrispy1 said:
     It if you have paid for an update and there is a bug in the update and to correct it they need to install another update. Can they charge for that.
    . Any thought on this.

    When you say a bug, do you mean a bug that prevents something from working or is it a maps update where new roads don't yet appear.


  • born_again
    born_again Posts: 19,279 Forumite
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    chrispy1 said:
    Now I'm not concerned about paying for Kia satnav updates as such. It if you have paid for an update and there is a bug in the update and to correct it they need to install another update. Can they charge for that.
    Personally I don't think they can. Any thought on this.
    What is the basis of the update purchased?
    Is it's single update, or is it a subscription for a period of time? If the latter, then that is as regular as you want in the validity period.
    Kia provide 6 years of updates for FREE. Dealer then may or may not charge for their ramp time. So each update is seperate.
    Life in the slow lane
  • Exemplar
    Exemplar Posts: 1,607 Forumite
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    My local dealer (Victor Wood  - Grantham) Does charge for SD Card based updates, £20 a go. However I use Apple car Play and Waze.
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
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