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My picture.co.uk Billed a return charge to Germany
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Germany, UK, not much different really as the laws are drafted from the same EU Directives for all member states to incorporate into their laws (we have left the EU but current laws were written whilst we were a member) and the trader has the same obligations for delivery as would be advised for a contract governed by the laws of England and Wales.
https://eur-lex.europa.eu/eli/dir/2011/83/oj1. Unless the parties have agreed otherwise on the time of delivery, the trader shall deliver the goods by transferring the physical possession or control of the goods to the consumer without undue delay, but not later than 30 days from the conclusion of the contract.
2. Where the trader has failed to fulfil his obligation to deliver the goods at the time agreed upon with the consumer or within the time limit set out in paragraph 1, the consumer shall call upon him to make the delivery within an additional period of time appropriate to the circumstances. If the trader fails to deliver the goods within that additional period of time, the consumer shall be entitled to terminate the contract.
The first subparagraph shall not be applicable to sales contracts where the trader has refused to deliver the goods or where delivery within the agreed delivery period is essential taking into account all the circumstances attending the conclusion of the contract or where the consumer informs the trader, prior to the conclusion of the contract, that delivery by or on a specified date is essential. In those cases, if the trader fails to deliver the goods at the time agreed upon with the consumer or within the time limit set out in paragraph 1, the consumer shall be entitled to terminate the contract immediately.
3. Upon termination of the contract, the trader shall, without undue delay, reimburse all sums paid under the contract.
4. In addition to the termination of the contract in accordance with paragraph 2, the consumer may have recourse to other remedies provided for by national law.
OP just to clarify, it seems strange UPS would bill you for a return when the company booked the courier, are you sure the parcel is going back and it's not a charge for customs?
In the game of chess you can never let your adversary see your pieces0
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