Interactive Investor sold some of my shares without my consent

EthicsGradient

If they had charged 3 months' platform fees by May, it's now 4 months later, so, even with 6 months' fees refunded, you would owe 1 month's fees, ie £9.99 (and others say online they were migrated around the start of February, which fits with that).

However, you said you wouldn't be paying the fees - which implies you were going to close the account. Did you do anything between May and August to close it, and avoid the charge for the 7th month?

spiritus

Taken this to the ombudsman and ii have finally accepted to pay me the compensation I demanded.

Result

[Deleted User]

Hi,

so you got the fees back?

What about the sold shares?

spiritus

The fees should have been paid back as part of a "Price Promise" they created for ex-Share Centre customers but they conjured up a clause that I wasn't eligible (even though they had led me to believe all along that I was eligible).

Not too bothered about the shares as they haven't gone up in price but ii behaved like a bunch of cowboys and I was more than willing to take them to court if needs be.

Lesson to be learnt is don't allow companies to push you over if you genuinely think you have a case.

Exodi

spiritus said:

Taken this to the ombudsman and ii have finally accepted to pay me the compensation I demanded.

spiritus said:

I was more than willing to take them to court if needs be.

I am somewhat envious of the the time people have available to them. I'm not sure I could get motivated enough to take a company to court over £100 in shares (especially if, by my own observation, they hadn't even gone up in price. If anything they've probably done the OP a favour selling them when they did).

BuT iTs ThE pRiNcIpLe!1