Utility Point Portal Access

pacuk01

Hi I am with the recently defunct Utility Point and have been since their start . 

How do you know what the exact state of your account is when the "Portal" is not giving you access to your account? I thought their website and email said you would still have access.

greenguppie

Welcome back to MSE.

I wonder if there is any suitable advice for you in the existing thread here?
-> https://forums.moneysavingexpert.com/discussion/6296978/utility-point-to-cease-trading#latest

milgo

Can you calculate from your last read statement balance...what DD(s) have been paid since and how many units of gas and electric have been used?

NSG666

pacuk01 said:

Hi I am with the recently defunct Utility Point and have been since their start . 

How do you know what the exact state of your account is when the "Portal" is not giving you access to your account? I thought their website and email said you would still have access.

I've just logged in using this link. Do you need something different?

Login | Utility Point

pacuk01

Ah, no it is back up and running now. Thanks peeps

Inigo_Montoya

NSG666 said:

pacuk01 said:

Hi I am with the recently defunct Utility Point and have been since their start . 

How do you know what the exact state of your account is when the "Portal" is not giving you access to your account? I thought their website and email said you would still have access.

I've just logged in using this link. Do you need something different?

Login | Utility Point

the web portal was down for a while (about 24 hours) but has now come back 

t0rt0ise

I'm £216 in credit and they had just told me that they were putting my DD up! At least I don't have to argue about that now.

Ectophile

I would recommend downloading all your statements now, while you still have the chance.

t0rt0ise

Ectophile said:

I would recommend downloading all your statements now, while you still have the chance.

If you're talking to me, I'm good that way. Download them every month.