Unforeseen problem or was it?

Thesaltmustflow

AdrianC said:

Thesaltmustflow said:

He said Allied don't upgrade the springs as part of the conversion but they really should as the standard springs aren't good enough. He said they have uprated quite a few of these partners so it looks like I'm not the first to have this problem. There was no way I could foresee this issue as I didn't know the vehicle/Allied specs until I bought it.

So the supplier didn't do anything wrong - he replaced standard-spec springs with aftermarket standard-spec ones...

The £350 is a "good practice" modification which you would have been well advised to do, even if the van was on its original springs.

As I said, though, if this is a purchase for your work, then the normal consumer rights simply don't apply...

Which was the most important part that applied to my circumstances and good to know. 

I suppose I have to concede that 'technically' the supplier did nothing wrong and he did indeed imply this and I certainly wasn't going to get into an argument with him over that fact as my philosophy is 'life's too short' but I will still take some comfort in the fact that there was no way I could have foreseen this problem.

I did my due diligence and asked him to replace the springs when I saw they had come up as advisories on 'Check MOT' Gov website. I knew he didn't have to legally replace the springs as they were only advisories but to be fair to him he did replace them knowing I had 260 miles drive back, shame he didn't know about the "good practice" modification I've now had done but it is what it is and like I said, all's well that ends well.

Edit: Still believe the bent protector bar was adding to the 'scraping' problem but as part of fitting the new springs the mechanic removed it, straightened it in his press and refitted it, so I have no further worries about going over some of the more brutal speedhumps we have round here.