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First Direct Leaving £100

How do I get £100 for leaving First Direct ?
Stephen

Comments

  • Do I just have to be with them for 6 months and then leave ?
    Stephen
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    It might be better to ask this question over on the Budgeting and Bank Accounts board as this refers to the FD current account. AFAIK, FD have quietly sunset the £100 leaving offer a while ago.
  • Do I just have to be with them for 6 months and then leave ?
    You need to be with them for between 6 and 12 months, then leave and be unhappy with their service and meet other criteria.
  • https://www1.firstdirect.com/banking/current-account/

    I can't seem to find any reference to it on their website, but from memory you need to give them a call between 6-12 months after opening your account and let them know you're unsatisfied and intend to leave - don't just switch away without telling them. Also fairly sure you had to maintain a monthly deposit (£1k springs to mind). Probably best to give them a call and ask for the details since you need to talk to them regardless.
  • Rollinghome
    Rollinghome Posts: 2,732 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 20 September 2021 at 11:27AM
    Do I just have to be with them for 6 months and then leave ?

    £100 to say goodbye

    We're not just sure you'll love our service more than anyone else's - we're banking on it. If you don't like the way we do things after six months, we'll not only help you move banks - we'll give you £100 as a leaving present.

    To qualify, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met. If you do decide to leave, all other products you hold with first direct will also need to be closed.




  • EarthBoy
    EarthBoy Posts: 3,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it's not on their website now then they're no longer offering a leaving bonus, so unless you can show that the offer was available when you joined, you won't get it.
  • eskbanker
    eskbanker Posts: 38,022 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    EarthBoy said:
    If it's not on their website now then they're no longer offering a leaving bonus, so unless you can show that the offer was available when you joined, you won't get it.
    In the web archive referred to above, it can be seen that the offer was still published on 9 May and had been removed by 23 June, so anyone opening an account by 9 May should be able to make an argument that the offer applies to them, despite the usual overall Ts & Cs allowing FD to change terms at any time, etc, etc:

    https://web.archive.org/web/20210509205526/https://www2.firstdirect.com/banking/switching-bank-accounts/
    https://web.archive.org/web/20210623080633/https://www2.firstdirect.com/banking/switching-bank-accounts/
  • EarthBoy said:
    If it's not on their website now then they're no longer offering a leaving bonus, so unless you can show that the offer was available when you joined, you won't get it.

    If that offer was made to the OP when they opened their account, and they qualify under the very specific terms, then I think it  unlikely that any reputable bank would attempt to renege on that offer.  Whether the offer is still being made or not is irrelevant.
  • EarthBoy
    EarthBoy Posts: 3,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    EarthBoy said:
    If it's not on their website now then they're no longer offering a leaving bonus, so unless you can show that the offer was available when you joined, you won't get it.

    If that offer was made to the OP when they opened their account, and they qualify under the very specific terms, then I think it  unlikely that any reputable bank would attempt to renege on that offer.  Whether the offer is still being made or not is irrelevant.
    That's what I said: "unless you can show that the offer was available when you joined".

    They haven't said when they opened their First Direct account, so it may have been before it was withdrawn, or afterwards.
  • Rollinghome
    Rollinghome Posts: 2,732 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 September 2021 at 11:47PM
    EarthBoy said:
    That's what I said: "unless you can show that the offer was available when you joined".

    They haven't said when they opened their First Direct account, so it may have been before it was withdrawn, or afterwards.
    Yep, you did.  But as the bank will know when the account was opened and will also know when the offer was available, if the offer was available to the OP, and the conditions I posted above have been met, they won't be required *show* them anything, just to claim it.
    If the offer wasn't available when the account was opened and the conditions haven't been met, then they won't get it and there's nothing to show. That it's not on the website now is immaterial.
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