Control Account scam???

JexMeTex

Sorry to tag onto this thread but also just received a letter from controlaccount PLC claiming a debt of several hundred pounds owed to UPS.
They claim that despite their recent communication the amount remains outstanding. Yet I've never received any contact from them before this.

I deal with UPS all the time and pay all invoices. In fact they have my credit card on file and now the bank account to take money from directly. They have never sent me any communication for this amount.

So I don't know what these clowns are doing but just chancing it.

The only thing I have noted about UPS lately is that they keep adjusting invoices by small amounts when goods are imported because they undervalued it. The full paperwork with import invoices are there for them so I don't see why they don't get it right the first time. Even more cheeky, when they adjust the import value due to their own miscalculation, they then add a second admin fee on.

Jenni_D

JexMeTex said:

Even more cheeky, when they adjust the import value due to their own miscalculation, they then add a second admin fee on.

Presumably this must be a business arrangement - I can't think of any consumer requiring to use UPS so much that would entail UPS having a consumer's payment method held on file. Do the contract T&Cs allow them to add the admin fee, even if it is their error?

George7777

I also received a debt collection. They don't have my name, address, or any details. I am not a resident of the UK. When I conplained to TrustPilot, they tried to use that platform to get more info. I have no idea what it is for. Perhaps a gift that I sent to the UK? It feels like they are fishing to find a name to make a claim against. Donsidering they don't actually know who they are sending threatening emails to, does anyone know what actually happens if they are ignored? 

moonwolf43

Hi, received letter today fro. Control account collecting on behalf of DHL international.  I checked for. The date they stated on all deliveries and DHL was not used on any deliveries. The letter did not have my surname only first name  and was filled with spelling mistakes. The website I was told to pay at , also had bad spelling.  They do seem to be a genuine company but not a genuine debt . The letter is forceful and says that the debt , originally £91.16 was already up to £ 138.86. And that every day it would Increase in money. I could ask for more proof and put in query with them but the amount would still be rising .  I had no emails or letters before this  , I only have used Etsy  and eBay and  never had delivery problems before .  There is no correlation to my buys from etsy or ebay that I found . Really confused.  Do I pay or risk more debt? 
I am really careful with.money as I have very little, I am totally blind with disabilities  and  this is stressful. If I had eyes it might be easier  but I doubt it.  How do I go about this, should I report to action fraud etc?
Surely they should know my full name?
HELP