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How do i get my refund from the scammer mytrip

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YEH79
YEH79 Posts: 1 Newbie
edited 19 May at 4:57PM in Coronavirus Board
Cathay Pacific has already sent my refund to Mytrip last year. mytrip is still lying to this day! Said they did not receive the remittance from Cathay Pacific. matter makes me feel very hard. Obviously, it was my money, but it was cheated away by a scam company. Sadly, there are still many people cheated by them!


To put it simply, they will not consider customers, only the interests of their own company, and they can completely sacrifice the interests of customers for the interests of the company! It makes you think this is the worst choice in your life!

Of course, they are completely unprofessional, incapable, and inexperienced to help customers. It is hard to believe that they can't even provide customers with the most basic services. They are all trying to get money from customers' pockets. Then they don't do anything, just Will shirk responsibility and is a company that cannot be trusted at all!

I booked a flight ticket from last year and the price is not cheap. I spent additional services, including their full refund, flexible date change and itinerary... The result? They have conditions to restrict you from using various value-added services you have already purchased . And collect the astronomical service processing fee! Every time you change your ticket, they will use various reasons, methods, methods... to charge you extra fees! Will not miss any time to take money from your wallet Chance!

And their efficiency is extremely poor. Even though you choose Quick response time, they still can't solve the problem for you. It feels like a part-time student on the first day of work is answering the phone and helping you deal with the problem. A phone call costs two on average. It takes hours to solve the problem, the point is! It still can’t be solved! You have to call for several days to urge and follow up to be able to reluctantly compromise their proposal! This is their only strength! Very good at asking you to bear more money!

Terror's value-added services are as follows
Flex +
Cheapest flight
Free rebooking*
Refundable if you cancel your trip due to illness or accident*
Free processing fee

Comments

  • Alan_Bowen
    Alan_Bowen Posts: 4,917 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    1. Mytrip/gotogate are not UK companies, at least book with a UK company which makes it easier to sue or report to the authorities. Even consider booking with a company that belongs to a trade association that offers to help customers when things go wrong. It is too late to read reviews, of which there are many after you make the booking
  • If you booked on card talk to the bank. If not you are probably screwed.
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