PCP - VT - Who has to prove damage existed at purchase?

[Deleted User]

Make an official complaint as the first step.

BOWFER

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

ontheroad1970

BOWFER said:

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

OP says that photos of the car in the ad had damage showing on it and the dealer has these still.  These may help.

BOWFER

ontheroad1970 said:

BOWFER said:

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

OP says that photos of the car in the ad had damage showing on it and the dealer has these still.  These may help.

A - it's a motorbike
B - he's said no-one has proof of the condition when it was sold to him

ontheroad1970

BOWFER said:

ontheroad1970 said:

BOWFER said:

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

OP says that photos of the car in the ad had damage showing on it and the dealer has these still.  These may help.

A - it's a motorbike
B - he's said no-one has proof of the condition when it was sold to him

Yes, silly me, but my slip doesn't change anything does it.  

Agreed, but there is a photo showing damage.  I would first be trying to use that as evidence and then if it fails pay the fee.  Are you saying you would just pay up rather than chance your arm with that photo.  That would be penny wise pound poor, sarge.

BOWFER

ontheroad1970 said:

BOWFER said:

ontheroad1970 said:

BOWFER said:

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

OP says that photos of the car in the ad had damage showing on it and the dealer has these still.  These may help.

A - it's a motorbike
B - he's said no-one has proof of the condition when it was sold to him

Yes, silly me, but my slip doesn't change anything does it.  

Agreed, but there is a photo showing damage.  I would first be trying to use that as evidence and then if it fails pay the fee.  Are you saying you would just pay up rather than chance your arm with that photo.  That would be penny wise pound poor, sarge.

The photo of the damage was taken by the PCP company on return of the bike.
Neither party has any evidence of the condition at the beginning of the agreement.

ontheroad1970

BOWFER said:

ontheroad1970 said:

BOWFER said:

ontheroad1970 said:

BOWFER said:

AdrianC said:

Was the condition at the start of the PCP documented?

Pretty evidently not.

OP says that photos of the car in the ad had damage showing on it and the dealer has these still.  These may help.

A - it's a motorbike
B - he's said no-one has proof of the condition when it was sold to him

Yes, silly me, but my slip doesn't change anything does it.  

Agreed, but there is a photo showing damage.  I would first be trying to use that as evidence and then if it fails pay the fee.  Are you saying you would just pay up rather than chance your arm with that photo.  That would be penny wise pound poor, sarge.

The photo of the damage was taken by the PCP company on return of the bike.
Neither party has any evidence of the condition at the beginning of the agreement.

You need to read the thread more throughly.  See post below:  

ontheroad1970

pjb_cyprus said:

Surprised and horrified by the consensus, I'd thought it would be like a rental car where they go around it when you pick it up and you sign to indicate you agree with the condition report.  
However, I've now been down to the bike shop which fortunately was local and they still had the original sales photos, showing the scratches on the mudguard.  So, even though I think it's crazy, I now have the proof and can even refer them to the shop if they choose to call me a liar.

Lesson learned though, If I ever PCP a used vehicle again I'll be going over it with a magnifying glass.

Here you go BOWFER - for someone who enjoys nitpicking like it's a national sport, it's time you comprehended more.  You're welcome.

BOWFER

ontheroad1970 said:

pjb_cyprus said:

Surprised and horrified by the consensus, I'd thought it would be like a rental car where they go around it when you pick it up and you sign to indicate you agree with the condition report.  
However, I've now been down to the bike shop which fortunately was local and they still had the original sales photos, showing the scratches on the mudguard.  So, even though I think it's crazy, I now have the proof and can even refer them to the shop if they choose to call me a liar.

Lesson learned though, If I ever PCP a used vehicle again I'll be going over it with a magnifying glass.

Here you go BOWFER - for someone who enjoys nitpicking like it's a national sport, it's time you comprehended more.  You're welcome.

Fair play, didn't notice that amendment to the first post.

ontheroad1970

BOWFER said:

ontheroad1970 said:

pjb_cyprus said:

Surprised and horrified by the consensus, I'd thought it would be like a rental car where they go around it when you pick it up and you sign to indicate you agree with the condition report.  
However, I've now been down to the bike shop which fortunately was local and they still had the original sales photos, showing the scratches on the mudguard.  So, even though I think it's crazy, I now have the proof and can even refer them to the shop if they choose to call me a liar.

Lesson learned though, If I ever PCP a used vehicle again I'll be going over it with a magnifying glass.

Here you go BOWFER - for someone who enjoys nitpicking like it's a national sport, it's time you comprehended more.  You're welcome.

Fair play, didn't notice that amendment to the first post.

It wasn't amended - it's post 5, which is also  unamended.