EDF

Trebor31

Have decided to change from EDF energy as there unit cost is a lot higher.
Found another energy company.
Am now getting emails from EDF energy with a come back to us and we will give £100.00

Matthaus73

But check what tariff u have to sign up for to get £100 

WorkingDad

I signed up for a cheap tariff with EDF and was with them for just over one year.  I paid their estimated monthly bills with only one meter reading submitted, at the end of the year my account showed me being approx £600 in credit. To my surprise, when i left I was hit with a bill for £500, meaning their estimates were over a £1,000 out since my last bill, which was only 5 months prior.  Has anyone else had this issue? Could energy suppliers offer lower rates to attract customers, then hit us with realistic costs when we leave them?

QrizB

WorkingDad said:

I signed up for a cheap tariff with EDF and was with them for just over one year.  I paid their estimated monthly bills with only one meter reading submitted, at the end of the year my account showed me being approx £600 in credit. To my surprise, when i left I was hit with a bill for £500, meaning their estimates were over a £1,000 out since my last bill, which was only 5 months prior.  Has anyone else had this issue? Could energy suppliers offer lower rates to attract customers, then hit us with realistic costs when we leave them?

I'm with EDF (until later this month). They only adjust your balance when you supply a meter reading. I suspect your "£600 credit" was the total of all your payments since your last meter reading, without any reduction for the energy you'd used in the meantime. Keep your own record of your meter readings and you'll quickly notice if you're running up a debt.
It's pretty easy to check that your bill is consistent with your tariff. If you want to share details of your meter readings and tariff we can  check for you.

Kidneybean123

Always best to take photos of your meter readings as evidence they carnt argue with that I have had many problems with them especially since going on smart meter

EssexHebridean

@Kidneybean123 I'm not sure if there is any reason why you are posting on old - and mostly resolved - threads? It's not usually a great idea to do this on forums though as it pushes current posts that actually still need attention further down the board. Just a heads-up on the etiquette as you're new! 

dealyboy

... and welcome to the forums Kidney bean