Property de-energised...

dimbo61

Please Don't let the LA help you set up your electric supply with someone they recommend.
They normally don't do anything for nothing ! Kick back from the supplier and you pay over the top for your electric !
Bulb or octopus do well on best buy tables.
You will have to start with existing supplier 

Slithery

dimbo61 said:

You will have to start with existing supplier 

There is no existing supplier.

ProDave

WHY was it de energised?  Has it been vacant for a long time?  This normally only happens if there is a serious safety defect of huge arrears from previous owner /tenant.

Lets hope it is not a safety issue.

dimbo61

Which comes back to the EICR !
You have electric heating well you would if you had electric so check for an EICR.
They can't possibly do the check without an electric connection.
Ask the Letting Agents which redress scheme they belong to 🤔

OBAone

ProDave said:

WHY was it de energised?  Has it been vacant for a long time?  This normally only happens if there is a serious safety defect of huge arrears from previous owner /tenant.

Lets hope it is not a safety issue.

Apparently, the property had been vacant for a long time.

OBAone

csgohan4 said:

Shaztastic3000 said:

csgohan4 said:

london21 said:

Likely have to wait for the engineer to come in because other options likely take longer. 

You should have insisted that there is electricity before you moved in. 

Realistically:

Future tenant: I want electricity before moving in

EA: Sure no problem, sign here and deposit please

Tenant: W.T.F where's my electricity

EA: You have to call the utility company, nothing to do with us, we told it was up to the tenant to do 

Tenant: but you told me it would be sorted before i moved in

EA: Sorry we do not have a record of this and it is not our remit nor written in the tenancy contract

Tenant: F.F.S... puts the phone down

If you send an email then there is a record. Sending emails is quite easy.

likely OP didn't do that, OP can you confirm

In any case is an email a form of official contract or contact? Can you for example serve notice via email?  

If the tenancy contract does not state anything about electricity being enabled by the EA, not much you can do.

Also even if they tried to contact the utility company, can they put the the energy supply in the tenants name? or are they separate things?

Concerns over lack of electricity was put in an email before tenancy was signed.

Slithery

dimbo61 said:

Which comes back to the EICR !
You have electric heating well you would if you had electric so check for an EICR.
They can't possibly do the check without an electric connection.
Ask the Letting Agents which redress scheme they belong to 🤔

It only has to have been done in the last 5 years, there could be a valid EICR from before the property was disconnected.

@OBAone - What's the date on the EICR you were given?

OBAone

AdrianC said:

OBAone said:

During viewing, the agent mentioned that there was no electricity in the property and that it will be up to the tenant to call the electricity supplier in order to restore power. So I thought it would be a straightforward process to ring the supplier...

And therein lies your issue.

You knew there was no power, when you signed, but assumed it would be easier than it is.

It's now Saturday. You moved in "a couple of days ago", during the week, but the team aren't available until Monday 9am - so when did you first call the supplier? Today, at the weekend...?

No, contract was signed a couple of days ago. Moved in yesterday, spent the whole day on the phone to supplier being passed from pillar to post. Finally gave up when they closed for the day. So had to call in first thing this morning.

OBAone

Slithery said:

OBAone said:

During viewing, the agent mentioned that there was no electricity in the property and that it will be up to the tenant to call the electricity supplier in order to restore power. So I thought it would be a straightforward process to ring the supplier, place my name on the account and then restore power.

It is a straightforward process, just not instant. Power re-connections have always required a call out, the fuses can't be restored by magic.

Unfortunately it's not the agents or the landlords fault that you didn't know this.

OBAone said:

Just in case, there's a clause in the agreement that states it is the landlord's responsibility to keep in repair and proper working order the installations in the dwelling house for the supply of water, gas and electricity and for sanitation.

The electrical installation in the house is in proper working order, it just isn't connected to a supply.

Glad to know it’s a straightforward process. Quick question please. Do I have to call the previous supplier that de-energised the property OR can I contact any supplier of choice? Thanks.

OBAone

AdrianC said:

Slithery said:

The electrical installation in the house is in proper working order

We assume it is... and that there's a current EICR for the property, which requires power to be on.

A current EICR was included in the documentation of the property.