Minster Baywatch - Crickley Hill - Another one!

Coupon-mad

You haven’t used any of the template POPLA Appeal points in post #3 of the NEWBIES thread and you appear to have attached no evidence (are there no logs on Ringgo of failed transaction attempts?).

this appeal will lose without evidence and you haven’t even attached a witness statement signed by your passenger.

Also, in MBaywatch POPLA Appeals found on umpteen old MB POPLA threads, a big thing is usually made about the PPC’s name not being on the signs.  Usually they show Bransby Wilson, a third party company.

Read other Minster baywatch POPLA threads even if you have to Google for them.  Nothing older than 2016!

fisherjim

rynorfolk said:

Here's my POPLA first draft, any comments appreciated...

When visiting Crickley Hill Country Park I normally use their “RingGo pay by phone/app” and have had no problems in the past. Their app logs/records will testify to this.

On this occasion, 16th Aug 2021, their “RingGo pay by phone/app” would not take payment. There was no error message, just nothing happened when I clicked the ‘Pay Now’ button. I knew I had sufficient funds to cover the £2 parking fee, so I tried again. I then went through the process a third time, in front of my partner, but still nothing happened when I clicked the button.

So I took my turn in the ticket machine queue, behind another man. The man in front said the ticket machine wasn't working and when he'd given up, I tried it myself. The machine wasn't working at all. My partner was next to me at the ticket machine and can also testify to it not working.

I appealed my PCN and informed Minster Baywatch that neither their “pay by phone/app” or ticket machine would take payment. They rejected the appeal and told me they are not going to cancel the charge because if the machine isn't working "there is an alternative payment method available at this site - RingGo (pay by phone/app)". 

I stated, very clearly, in my appeal that their RingGo (pay by phone/app) wasn’t working. Infuriating, they obviously didn't read my appeal and even more frustrating, won't enter into any correspondence with me about this matter.

In the appeal reply letter, Minster Baywatch states "If a driver feels that they cannot pay for their parking duration, the onus is on them to leave the site". I felt and still feel I can/could pay for my parking duration, it's not my fault they couldn't accept my payment.

I wanted to pay my £2 parking fee and repeatedly tried to pay it. I don’t think I should be held responsible for Minster Baywatch inability to accept my parking payment and for that reason I feel this charge should be quashed.

Absolutely guarantee that won't win you have fallen into the trap hook line and sinker POPLA do not mediate on mitigation only the law and process, they will just fall in line with the following:

"If a driver feels that they cannot pay for their parking duration, the onus is on them to leave the site"

rynorfolk

Right, I need to go back to the newbie thread and rewrite. Thank for your help

Recombinant

The Wildlife Trust are eventually ditching Minster Baywatch because of these penalties.
I'm not sure if Minster Baywatch and RingGo are the same people?

Coupon-mad

Recombinant said:

The Wildlife Trust are eventually ditching Minster Baywatch because of these penalties.
I'm not sure if Minster Baywatch and RingGo are the same people?

No they aren't the same.  Not connected.

But this is very interesting. Can you show us any local paper article about the Wildlife Trust ditching MB please?