Can a hotel charge for soiled linen and mattress ?

jon81uk

elsien said:

Why are people saying the bedding needs to be replaced - isn't that what washing machines are for? You don't buy your children new clothes and sheets every time their nappy leaks, do you? 

Duvets are harder to wash and even if they are washed the shape doesn't always return well. The duvet cover and sheets can usually be washed but the actual duvet is less likely.

If its for use at home by the same child you can air the duvet, wash the covers and just put it back on, a bit of staining isn't the end of the world. But in a hotel, most people would rather not have a stained duvet!

elsien

Difference in interpretation then - I was understanding bed linen as cover and sheets, not the duvet itself.  Although I put my duvet through the wash every 6 months and it hasn't affected it as far as I can tell. 
Academic now though, as the OP appears to be not coming back. 

TripleH

I can't see why the duvet wasn't washed or bedding, it might be they were but there was an extra charge from the company who clean them?

Sure I read that the person who soiled the bed admitted it. At the end of the day, this is almost like a parcel delivery. The booking is with the Op and Hotel so this is the only way the hotel can claim damages. Having said that, if the incident was disclosed and attempts made to minimise the mess would this have reached this point?