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Initial Claim of Child Benefit

Hi all,

Is it possible to submit a child benefit claim online. I am a little concerned about posting my name, date of birth, address, NI number and bank account details in one all containing document through the postal system. This feels highly insecure.
I'm also concerned if I have to send my daughters original birth certificate through the post, this isn't a document that I wish to become 'tatty'. I would prefer to send a copy if this is permitted.

I've tried to find further info online without success, and have also rang HMRC but given it is a bank holiday, there is noone working.

In the year 2021 I am flabbergasted at having to ask this, and have these security concerns regarding the processes of a major government department.

Comments

  • poppy12345
    poppy12345 Posts: 18,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 August 2021 at 12:19PM
    It's not possible to claim online, it has to be postal service. The birth certificate can't be a copy either, it has to be the original. I'd advise you to send them signed for delivery to make sure they arrive. https://www.gov.uk/child-benefit/how-to-claim

    I must admit, i've got 3 children and never had any problems claiming this way. My daughter also had her first child 18 months ago and didn't have any problems.

  • It's not possible to claim online, it has to be postal service. The birth certificate can't be a copy either, it has to be the original. I'd advise you to send them signed for delivery to make sure they arrive. https://www.gov.uk/child-benefit/how-to-claim

    I must admit, i've got 3 children and never had any problems claiming this way. My daughter also had her first child 18 months ago and didn't have any problems.

    My daughter is 11 and they managed to lose my application (including the birth certificate) despite it being sent "signed for". I gave up arguing that it should be backdated as I had proof of submission so I lost 2 month's benefit and the original birth certificate.
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 August 2021 at 3:30PM
    The claim forms says it is only necessary to send the birth certificate if the child’s birth was registered in Northern Ireland or outside the UK. It further states that if they "were born in England or Wales, do not send any documents, tell us the 9 digit system number from the bottom left hand corner of their birth certificate" and if "they were born in Scotland, do not send any documents, tell us the district number, year and entry number from their birth certificate."
    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/970839/Child_Benefit_Claim_form_-_English.pdf
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • daveyjp
    daveyjp Posts: 13,767 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Save the CB payments and once you do the tax return use it to pay what is due.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,644 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    daveyjp said:
    Save the CB payments and once you do the tax return use it to pay what is due.
    Wrong thread, I think :)
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