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How to turn the water supply off from the street ?

I need to turn off the water supply to my house from the stopcock on the street in front of my house. Here's a picture of it, there doesn't seem to be a way of doing so. Is a special tool required I wonder ?
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  • Jeepers_Creepers
    Jeepers_Creepers Posts: 4,339 Forumite
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    edited 27 August 2021 at 2:12PM
    There should be, Tyler, but can't say I can see it!



  • neilmcl
    neilmcl Posts: 19,460 Forumite
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  • NSG666
    NSG666 Posts: 981 Forumite
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    I can't see it either but some have a plunger that pulls up and pushes down and they are less obvious than the ones in Jeeper's post.
    Sorry I can't think of anything profound, clever or witty to write here.
  • Oops, thought I'd uploaded a better picture
  • MaryNB
    MaryNB Posts: 2,319 Forumite
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    What's that under the plastic cap on the side? Any chance it's a valve wheel?
  • GDB2222
    GDB2222 Posts: 25,714 Forumite
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    Oops, thought I'd uploaded a better picture
    That looks like a plastic hinge, just to the left of the blue label. Does the plastic lift up, and what’s underneath?
    No reliance should be placed on the above! Absolutely none, do you hear?
  • Section62
    Section62 Posts: 8,652 Forumite
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    GDB2222 said:
    Oops, thought I'd uploaded a better picture
    That looks like a plastic hinge, just to the left of the blue label. Does the plastic lift up, and what’s underneath?

    I think there's just a plastic flap to protect the glass 'window' underneath and to stop it getting dirty.  It's quite common to have them on water meters for use on pipes in the ground.

    It is possible the flap won't lift because a wireless module has been fitted, although it could be shaped to lift up anyway.


    In answer to Tyler's question - that meter chamber looks to be a smaller diameter than normal. I'd put a small amount of money on the integrated valve being just outside the wall of the chamber and therefore being completely inaccessible without digging down to it. :/

    Alternatively, there could be a separate cover nearby which contains a stop valve that still works.


    MaryNB - I'd guess the white plastic cap is probably 'spare' and would be used to protect the connection port if the meter is removed. (e.g. to stop dirt falling in and contaminating the water supply)

  • grumbler
    grumbler Posts: 58,629 Forumite
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    edited 27 August 2021 at 10:09PM


    I'd unscrew the plastic cap on the wall if it can be reached by a hand.

  • Soot2006
    Soot2006 Posts: 2,184 Forumite
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    If you have a very local based plumber who does a lot of work in your neighbourhood, then it could be worth a phone call. Or even asking on your local Facebook or NextDoor group - there will be similar systems in the street, so someone else will have an answer for you.
  • NSG666
    NSG666 Posts: 981 Forumite
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    If you've been through the previous posts and not found an answer I think we are stumped. Assuming no other access caps are within a short distance and contain a stop tap I'd contact your local Water Authority and tell them that you cannot find their stop tap. They will send someone out to either find it or, if it's like Section has said, modify the access chamber all at no cost to you if it's not on your property.
    Sorry I can't think of anything profound, clever or witty to write here.
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