Maturing Monmouthshire Regular Saver

Daliah

1882 said:

Am I missing something?

My RS has matured and is now an Easy Saver issue 1. I can see nowhere on the online banking where I can withdraw this. The "Your bank account" section has details of my current account and says approved for transfer.

If you do not have a "Transfer" button next to your account number, and if this is a new account, you may have to wait for an overnight system update. 

Does your account number have alpha characters? If yes, they might have to fiddle with their system, as it doesn't appear to be able to cope with the alphanumeric account numbers they allocate.

Worth calling them in any case.

veryintrigued

veryintrigued said:

Gers said:

Mine is due today. Haven't checked yet, just putting off the pleasure! 

Mine too.

I've checked online at MBS and, in the last hour, it's gone from there (but not received at the nomination account yet) with an entry of:

CLOSURE TFR DEBIT

So a good start.

All arrived safely.

Credit where it's due

1882

No transfer button as you can see and my account number is numbers only. I'll probably just give it a wait and see what happens!

Gers

veryintrigued said:

veryintrigued said:

Gers said:

Mine is due today. Haven't checked yet, just putting off the pleasure! 

Mine too.

I've checked online at MBS and, in the last hour, it's gone from there (but not received at the nomination account yet) with an entry of:

CLOSURE TFR DEBIT

So a good start.

All arrived safely.

Credit where it's due

Mine too!

bubieyehyeh

I decided to not send back maturity form, since it didn't have the options I wanted. The transfer button had disappear before it matured, but didn't return when it became a easy saver (day after maturity).

However a secure message and when I checked a few hours later their reply said they had enabled the transfer button, and I was able to transfer out some of the balance to my nominated account.